Senior Housekeeping Supervisor & Room Inspector

Concord Hospitality Brand; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k with Company Match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Brand in Raleigh, NC is seeking a Room Inspector (Senior Housekeeper) to uphold cleanliness and brand standards across guest rooms and public areas.

You will inspect daily, supervise staff, lead pre-shift meetings, and ensure smooth operations while maintaining safety and guest satisfaction. This is a full-time role in a hotel environment with growth opportunities.

Qualifications

• Prior hotel housekeeping experience preferred.
• Shifts start 8am on supervisor days off or 9am/10am on other days.
• Familiarity with StayPMS or similar PMS is desirable.

Responsibilities

• Inspect guest rooms and public areas daily to ensure cleanliness and brand standards.
• Supervise housekeeping staff, assign tasks, and lead pre-shift meetings.
• On supervisor days off, manage daily room assignments and distribute keys.
• Identify and report maintenance concerns and verify completion.
• Respond to guest requests and resolve concerns to enhance satisfaction.
• Maintain linen rooms, storage areas, and housekeeping carts.
• Train and coach team members on cleaning standards and safety.
• Monitor room status, key control, and reporting of cleaned rooms.
• Assist with cleaning duties as needed to meet daily goals.
• Promote safety, quality, and guest service in a positive team environment.
• Clean and inspect guest rooms and public areas daily to uphold standards.

Skills

Room inspection

Team supervision

PMS software

Guest service

Tools

StayPMS

Job description

Concord Hospitality Brand in Raleigh, NC is seeking a Room Inspector (Senior Housekeeper) to uphold cleanliness and brand standards across guest rooms and public areas.

You will inspect daily, supervise staff, lead pre-shift meetings, and ensure smooth operations while maintaining safety and guest satisfaction. This is a full-time role in a hotel environment with growth opportunities.