Courtyard by Marriott Raleigh North Housekeeping Senior

Concord Hospitality Enterprises; Raleigh (NC); Presencial; USD 38 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Dental/Vision plans

401k with Company Match

Discounted room rates at Concord管理ed

Training & career advancement

Resumo da oferta

Concord Hospitality Enterprises is seeking a Room Inspector (Senior Housekeeper) to lead and execute cleaning operations, supervise staff, and ensure rooms meet brand standards daily.

You will inspect rooms and public areas, report maintenance needs, and train teammates while maintaining a safe, guest-focused environment in a fast-paced hotel setting.

Qualificações

• Leadership experience in housekeeping or hotel operations.
• Spanish language skills a plus for guest service.
• Proficiency with hotel management systems (StayPMS) and inventory tracking.

Responsabilidades

• Clean and inspect guest rooms and public areas to meet brand standards.
• Supervise housekeeping staff, monitor productivity and quality.
• Assign room tasks, lead pre-shift meetings, and ensure safety procedures.
• Identify maintenance needs and verify completion for guest readiness.
• Address guest requests promptly to enhance satisfaction.
• Coach team on cleaning standards and reporting room status accurately.
• Support operations during busy periods as needed.

Conhecimentos

Team leadership

Spanish language

StayPMS knowledge

Ferramentas

StayPMS

Descrição da oferta de emprego

Description

We are hiring a Room Inspector (Senior Housekeeper)!

As a Room Inspector (Senior Housekeeper), this role blends hands-on room cleaning with team leadership, quality control, and guest service. The Senior Housekeeper is both a working housekeeper and a supervisor, ensuring that every guest room is spotless, every public area is welcoming, and all staff perform to the highest standards

Responsibilities:

• Cleaning rooms to hotel guideline & cleaning practices. Inspect guest rooms and public areas daily to ensure cleanliness, presentation, and brand standards are consistently met.

• Supervise and support Housekeeping staff, ensuring productivity, quality, and adherence to procedures.

• On Supervisor days off, assign daily room assignments, distribute keys, and lead pre-shift meetings to set expectations.

• Identify and report maintenance concerns; verify completion to ensure rooms are guest-ready.

• Respond promptly to guest requests and resolve concerns to enhance satisfaction.

• Maintain organization and cleanliness of linen rooms, storage areas, and housekeeping carts.

• Train and coach team members on cleaning standards, safety practices, and performance expectations.

• Monitor room status, maintain key control, and ensure accurate reporting of cleaned rooms.

• Assist with cleaning duties as needed to support operations and meet daily goals.

• Promote a positive team environment focused on safety, quality, and guest service.
• Clean & Inspect guest rooms and public areas daily to ensure cleanliness, presentation, and brand standards are consistently met.

Qualifications:

• Those with prior hotel housekeeping experience in good standing will be given greater consideration.

• Shifts tend to start at 8am on Supervisor days off & 9am/10am on other days. Shift end depends on business demands.

• Computer Skills for room status monitoring via our property management system (StayPMS), scheduling, ordering, & inventory management.

• Additional language skills such as Spanish are a plus.

Benefits (Full Time Associates only)

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• Competitive wages

• Medical/Dental/Vision plans insurance

• Life insurance with Short Term and Long-Term disability options

• 401k with Company Match

• Tuition assistance

• Discounted room rates at Concord managed hotels

• Training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality