Senior Hotel Group Sales Manager

TheStratHotel; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Stratosphere Gaming, LLC is hiring a Sales Manager to lead the hotel’s revenue strategy. You will negotiate group room blocks and convention space, manage a sales admin team, and drive profitability through strategic planning and relationship-building with clients.

You will oversee contracts, RFPs, and travel plans, ensuring compliance and high service standards. The role requires strong leadership and a track record in hospitality sales.

Qualifications

• 2 years of hotel sales experience; includes leadership or progressive responsibility in sales, hospitality, or revenue-generating roles
• Proven track record of effective decision-making under pressure and in dynamic environments
• Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organization
• Ability to adapt leadership style to support changing business needs and team dynamics
• Commitment to fostering an inclusive, respectful, and high-performing workplace culture
• Proactive problem-solving mindset with a focus on accountability and continuous improvement
• Skilled in prioritizing and managing multiple responsibilities to meet deadlines and drive results
• Strong knowledge of group contracts, RFP process, and sales metrics
• Ability to access and input information using a moderately complex computer system
• Proficient with Delphi and LMS systems preferred
• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams.

Responsibilities

• Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance, engagement, and alignment with company standards and service excellence.
• Drive the execution of strategic initiatives by translating organizational goals into actionable plans, ensuring team alignment, accountability, and timely delivery under the guidance of division leadership.
• Establish and uphold service standards within assigned department(s), ensuring consistent delivery that meets or exceeds guest expectations and operational goals.
• Identify and actively pursue new group business through self-generated leads, historical data, purchased lead sources, customer interviews, and trade show participation
• Maintain and grow a strong portfolio of group business by independently soliciting, negotiating, and contracting room blocks and meeting space
• Manage the end-to-end RFP process and rate negotiations, ensuring alignment with company guidelines and maximizing profitability
• Plan and conduct local, national, and international sales trips in accordance with the Sales Plan
• Oversee the preparation of contracts and correspondence, ensuring accuracy and compliance, and coordinate with hotel departments to guarantee flawless event execution
• Monitor and maintain Delphi and LMS systems, ensuring accurate data input and utilization of market intelligence for strategic sales forecasting
• Compile and deliver detailed weekly, monthly, quarterly, and annual sales reports
• Participate in trade shows, conventions, and promotional events to enhance the hotel’s visibility and build strong industry relationships
• Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements.

Job description

Stratosphere Gaming, LLC is hiring a Sales Manager to lead the hotel’s revenue strategy. You will negotiate group room blocks and convention space, manage a sales admin team, and drive profitability through strategic planning and relationship-building with clients.

You will oversee contracts, RFPs, and travel plans, ensuring compliance and high service standards. The role requires strong leadership and a track record in hospitality sales.