Senior Home Lending Advisor: Mortgage Expert & Growth

J.P. Morgan; Lee (MA); On-site; USD 95,000 - 135,000; Full time

Job summary

JPMorgan Chase seeks a Senior Home Lending Advisor for Chase Home Lending to guide clients through the loan process and act as the primary contact for mortgage inquiries. The role emphasizes delivering superior service and driving loan originations across the footprint.

The position requires deep product knowledge, strong communication, and adherence to regulatory guidelines, with collaboration across branch teams and marketing channels.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works with bankers, meets with customers and introduces new clients to bankers for additional products and services.
• Collaborates with team to create an outstanding customer experience via marketing and cross-sell efforts.
• Develops strong partnerships with assigned retail branches to promote mortgage loan originations within footprint territories.
• Builds role as internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and product knowledge.

Skills

Mortgage lending

Customer service

Real estate market knowledge

Communication skills

Regulatory knowledge

Education

Bachelor's degree or equivalent in sales/real estate

Tools

NMLS knowledge

Job description

JPMorgan Chase seeks a Senior Home Lending Advisor for Chase Home Lending to guide clients through the loan process and act as the primary contact for mortgage inquiries. The role emphasizes delivering superior service and driving loan originations across the footprint.

The position requires deep product knowledge, strong communication, and adherence to regulatory guidelines, with collaboration across branch teams and marketing channels.