Senior Home Lending Advisor: Mortgage Expert

JPMorganChase; Novi (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

JPMorgan Chase in Novi, MI seeks a Senior Home Lending Advisor to serve as the primary contact for clients throughout the loan life cycle. You will deliver expert guidance on home lending products and adhere to regulatory standards while collaborating with retail teams to grow mortgage originations.

The role requires strong communication, client needs analysis, and a commitment to exceptional customer service, with a clear path to leadership within Chase Home Lending.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Mortgage lending

Sales experience

Regulatory knowledge

Real estate market understanding

Education

Bachelor's degree or equivalent work experience

Job description

JPMorgan Chase in Novi, MI seeks a Senior Home Lending Advisor to serve as the primary contact for clients throughout the loan life cycle. You will deliver expert guidance on home lending products and adhere to regulatory standards while collaborating with retail teams to grow mortgage originations.

The role requires strong communication, client needs analysis, and a commitment to exceptional customer service, with a clear path to leadership within Chase Home Lending.