Senior Home Care Scheduling Lead

Visiting Angels Greater Philadelphia; Chadds Ford Township (PA); Sur place; USD 52 000 - 72 000; Plein temps

Avantages offerts par ce poste

PTO

Lucrative bonus structure (paid out in

Healthcare benefit

On-call pay

Résumé du poste

Visiting Angels Greater Philadelphia is seeking a self-driven Client Care Scheduling Manager to coordinate care schedules for our senior clients and assign caregivers. You will work with clients, families, and caregivers to ensure high-quality, personalized home care.

Based in our Chadds Ford, PA office at 1204 Baltimore Pike, this role requires strong scheduling, communication, and problem-solving skills. Call [phone] with questions.

Qualifications

• Associate degree in a healthcare-related field is preferred.
• Two years of supervisory experience in senior homecare is preferred.
• Proficiency with Microsoft Office applications, scheduling systems, and other healthcare software.
• Excellent communication skills and professionalism at all times.
• Detail-oriented team player with ability to multitask and solve problems.

Responsabilités

• Participate in initial and ongoing client and caregiver meetings.
• Staff cases matched by clients' needs, caregivers' skills, experience, availability and personality.
• Schedule, participate, and document home visits, collecting client feedback on caregiver performance of duties.
• Collaborate with Wellness Team Supervisor to review Plan of Care and updates as warranted.
• Evaluate client and employee satisfaction and resolve complaints and incidents; recognize good performance.
• Escalate disciplinary action to Manager.
• Maintain positive relationships with clients and referral sources.
• Perform on-call evening and weekend duties as directed.
• Perform other functions as deemed appropriate by management.

Connaissances

Communication

Detail orientation

Multitasking

Problem solving

Customer service

Formation

Associate degree in healthcare-related field

Outils

Microsoft Office

Scheduling systems

Healthcare software

Description du poste

Visiting Angels Greater Philadelphia is seeking a self-driven Client Care Scheduling Manager to coordinate care schedules for our senior clients and assign caregivers. You will work with clients, families, and caregivers to ensure high-quality, personalized home care.

Based in our Chadds Ford, PA office at 1204 Baltimore Pike, this role requires strong scheduling, communication, and problem-solving skills. Call [phone] with questions.