Senior Help Desk Technician: Remote-friendly Office 365 & Infra

Production Technologies; Lawrence (KS); Híbrido; USD 102 000 - 148 000; Tempo integral

Resumo da oferta

Production Technologies in Lawrence, KS is seeking a Help Desk Technician to join a team that values ownership and practical, reliable technology. The role emphasizes mentoring teammates and owning Office 365 Migration responsibilities, with a strong focus on scalable, high-throughput systems.

You will tackle architectural improvements, optimize queries, and collaborate with Kansas teams to land data where needed.

Qualificações

• The patience to mentor without taking over the keyboard.
• Equal parts TCP/IP depth and Subnetting curiosity.
• A solid foundation in Office 365 Migration, refined over 5+ years.
• Authorized to work in the United States without sponsorship.

Responsabilidades

• Question the small-but-mighty Continuous Learning pattern everyone copied and propose something cleaner.
• Translate a napkin idea from Production Technologies founders into an Office 365 Migration remote-friendly prototype.
• Identify bottlenecks and propose architectural improvements proactively.
• Wire Work-Life Balance APIs to Printer Support consumers so data lands where Lawrence teams expect it.
• Pull Production Technologies's Subnetting stack out of the KS region before the migration deadline.
• Architect fault-tolerant distributed systems leveraging Office 365 Migration and Remote Desktop.
• Tune database queries and schemas for high-throughput Production Technologies workloads.

Conhecimentos

TCP/IP depth

Subnetting

Office 365 Migration

US work authorization

Descrição da oferta de emprego

Production Technologies in Lawrence, KS is seeking a Help Desk Technician to join a team that values ownership and practical, reliable technology. The role emphasizes mentoring teammates and owning Office 365 Migration responsibilities, with a strong focus on scalable, high-throughput systems.

You will tackle architectural improvements, optimize queries, and collaborate with Kansas teams to land data where needed.