Senior Help Desk Technician - Enterprise IT Support

General Dynamics Information Technology, Inc.; Maryland; On-site; USD 4,098,000 - 5,545,000; Full time

Benefits offered by this job

401K with company match

Paid time off

Job summary

General Dynamics Information Technology, Inc. seeks a Help Desk Technician IV to advance enterprise IT support and customer operations. This role emphasizes collaboration with a driven team, contributing to mission-critical service desk activities in a government-centric environment.

Ideal candidates bring 5+ years of related experience, an Associate degree, and Security+CE certification readiness. Onsite work in MD Annapolis Junction with comprehensive benefits is offered.

Qualifications

• Associates of Arts or Associate of Science required.
• 5+ years of related Help Desk experience.

Skills

Communication

Customer Service

Help Desk Support

Education

Associate of Arts

Associate of Science

Job description

General Dynamics Information Technology, Inc. seeks a Help Desk Technician IV to advance enterprise IT support and customer operations. This role emphasizes collaboration with a driven team, contributing to mission-critical service desk activities in a government-centric environment.

Ideal candidates bring 5+ years of related experience, an Associate degree, and Security+CE certification readiness. Onsite work in MD Annapolis Junction with comprehensive benefits is offered.