Senior Healthcare Project Manager, Client Implementations

CVS Health; Arkansas; On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Project Manager to direct all aspects of customer benefit plan implementation for self-funded new business clients. You will work with internal and external stakeholders to proactively address critical issues and ensure customer satisfaction.

Ideal candidates have 5–7 years in healthcare client-facing roles, strong problem-solving, and cross-functional collaboration skills. The role offers a full-time schedule with a robust benefits package and potential bonuses.

Qualifications

• 5–7 years of healthcare client-facing experience, including direct management of client relationships and delivery.
• Strong problem-solving skills with ability to assess risks and drive issues to resolution.
• Demonstrated ability to collaborate across cross-functional teams.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Lead planning and execution of key healthcare client implementation projects.
• Develop project plans, milestones, and deliverables; assign team members.
• Conduct post-mortems to capture lessons learned and drive improvements.
• Implement quality control processes and risk mitigation strategies.
• Develop change management plans to minimize resistance and ensure adoption.
• Prepare and present project progress reports and status updates.

Skills

Healthcare client-facing experience

Problem-solving

Cross-functional collaboration

Delivery execution

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

CVS Health is seeking a Project Manager to direct all aspects of customer benefit plan implementation for self-funded new business clients. You will work with internal and external stakeholders to proactively address critical issues and ensure customer satisfaction.

Ideal candidates have 5–7 years in healthcare client-facing roles, strong problem-solving, and cross-functional collaboration skills. The role offers a full-time schedule with a robust benefits package and potential bonuses.