Senior Healthcare Process Improvement Engineer VIP

University Hospitals; Shaker Heights (OH); Hybrid; USD 90,000 - 140,000; Full time

Job summary

University Hospitals in Ohio seeks a Senior Operations Engineer to serve as a strategic advisor for the Value Improvement Program across UH System and Community Hospitals. You will coach VIP teams, analyze current state processes, and design metrics to measure patient safety, quality outcomes, patient satisfaction and financial benefits.

You will collaborate with finance leaders to validate benefits, manage change controls, and mentor Operations Engineers, Analysts, and Interns, while applying

Qualifications

• Bachelor's Degree required; Master's preferred.
• 5+ years of process redesign, system implementation, ROI, and org change experience.
• 5+ years in healthcare environment preferred.
• Strong integrity, work ethic, problem solving and client service.
• Excellent written and verbal communication; ability to build relationships.

Responsibilities

• Provide VIP strategic advisory to UH System Executives and VIP initiative leaders.
• Coach Operations Engineers and coordinate with Operational Effectiveness resources.
• Document and analyze current state processes with cross-functional SMEs.
• Evaluate benchmarks and implement best practices across UH and Community Hospitals.
• Analyze data to identify PI opportunities and quantify benefits.
• Design metrics to measure patient safety, quality outcomes, satisfaction, and financial benefits.
• Coordinate financialBenefit measures with UH Corporate Finance and facility Finance Managers.
• Ensure timely reporting of financial results to leadership.
• Identify risks and communicate mitigation plans for VIP initiatives.
• Build relationships with executives, Directors, and Managers across UH.
• Mentor Operations Engineers, Analysts, and Interns.
• Apply Lean Six Sigma methodologies and project management tools.
• Act as SME and advocate for Lean Six Sigma across the organization.
• Manage change controls for VIP initiatives with stakeholders.
• Maintain expertise in DMAIC, Lean, Kaizen, Six Sigma, PDCA, TOPS.
• Plan and assist in Kaizen events and rapid improvement projects.
• Prepare presentations for Executive forums on status, issues, risks, results.
• Provide strategic advisory services to Operational Effectiveness teams.
• Deliver significant VIP process improvements and financial benefits.

Skills

Integrity

Client service

Communication

Written and verbal communication

Independent teamwork

Problem solving

Relationship building

Adaptability

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Office

Visio

Minitab

Job description

University Hospitals in Ohio seeks a Senior Operations Engineer to serve as a strategic advisor for the Value Improvement Program across UH System and Community Hospitals. You will coach VIP teams, analyze current state processes, and design metrics to measure patient safety, quality outcomes, patient satisfaction and financial benefits.

You will collaborate with finance leaders to validate benefits, manage change controls, and mentor Operations Engineers, Analysts, and Interns, while applying