EVS & Patient Transport Operations Lead

OhioHealth; United States; In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

OhioHealth is seeking a process management leader to guide the development, implementation, and oversight of department processes aligned with our scorecard and values. You will manage daily department activities, mentor supervisory staff, and ensure effective communication of leadership models and performance metrics.

The role emphasizes process improvement, staff development, and cross-functional collaboration to optimize patient throughput and service quality in a healthcare environment.

Competenze

• Bachelor's Degree is required.
• In lieu of degree, four years environmental services experience with at least three years in a leadership role; or equivalent combination of education and experience.
• Knowledge and application of growth and development principles.
• Utilization of effective communication strategies.

Mansioni

• Develops and manages processes while defining objectives, resource requirements and barriers within the scope of OhioHealth goals and management model.
• Monitors and drives results in areas of process management such as timelines, action plans and measurement results.
• Defines gaps and influences other hospital areas to understand and participate in process success.
• Defines each process as to how it pertains to patient throughput while leading supervisory staff and holding them accountable.
• Maintains diversity standards throughout department while leading and educating supervisory staff.
• Holds supervisory staff accountable to fair and equitable distribution of assignments, progressive rewards, progressive development opportunities and other functions pertaining to staff.
• Performs functions required of the position including hiring, coaching, educating and training all levels of staff while communicating with leadership staff opportunities for possible career path growth.
• Reports on process progress to Director and other management appropriate area(s) while identifying need for adjustments based on measurement/performance of process.
• Influences all levels of organization to drive results, dissolve barriers and understand relationship between support departments and patient flow.
• Maintains departments process flows, gap analysis sheets, and measurement records while communicating with all levels of organizational and departmental management as appropriate.
• Ensures accountabilities for department in alignment with organization and educates staff on role in meeting them.
• Promotes, establishes, monitors and maintains staff while defining objectives, resource requirements and barriers with the scope of OhioHealth goals and management model.
• Promotes and drives Customer Service initiative throughout department and assists in training all levels of staff while influencing other areas throughout the organization to follow Best Practices.
• Ensures staff awareness of Customer Service effects on patient throughput.
• Supervises and evaluates work progress of employees while working with dept./physicians to meet special needs. Maintains current computer system to manage volume vs. staffing effectively while supporting the development of a program string to support patient discharge through triage.

Formazione

Bachelor's Degree

Leadership experience in environmental services

Descrizione del lavoro

OhioHealth is seeking a process management leader to guide the development, implementation, and oversight of department processes aligned with our scorecard and values. You will manage daily department activities, mentor supervisory staff, and ensure effective communication of leadership models and performance metrics.

The role emphasizes process improvement, staff development, and cross-functional collaboration to optimize patient throughput and service quality in a healthcare environment.