Senior Healthcare Process Optimization Engineer

Westchester Medical Center; Town of Mount Pleasant (NY); On-site; USD 110,000 - 165,000; Full time

Job summary

Westchester Medical Center is seeking a Sr. Process Improvement Engineer to act as an internal management consultant within the Operational Excellence Department.

You will lead projects across the lifecycle, partnering with operational leaders to implement recommendations and achieve lasting results for patients. The role requires applying advanced process engineering, data analysis, and programming skills to streamline workflows, improve patient services, and optimize resource use across the

Qualifications

• 2+ years in Industrial Engineering, Operations Research, Healthcare Management or related field.
• Experience with modern EMR software, optimization, reporting and workflow design.
• Experience with Python or other programming language.
• Lean/Six Sigma Certification or equivalent experience preferred.
• Ability to network, persuade, engage partners, and build strong teams.

Responsibilities

• Serve as a change agent and transformation leader for Westchester Medical Center, providing teams with process improvement methodologies to transform operations.
• Support performance improvement activities aligned with WMC Health Network strategic direction.
• Scope improvement initiatives, establish metrics, create and update project plans and meeting minutes.
• Oversee data collection, analysis, and assessment through observations and system reporting.
• Apply queuing theory and simulation modelling to service delivery decisions.
• Collaborate with leaders to ensure high-quality patient services and efficient resource allocation.
• Conduct process and data analysis to identify improvement opportunities.
• Develop information flow solutions to streamline handoffs.
• Translate operational requirements into future state process designs.
• Facilitate teams to design and implement efficient processes.
• Query and analyze data, develop visualizations, and distribute performance analytics tools.
• Build and implement technical solutions to automate and optimize processes using SQL, Python and Power Platform.
• Mentor new team members and coach across organization on process improvement techniques.

Skills

SQL

Python

Data analysis

Process improvement

Education

Bachelor's degree

Master's degree preferred

Tools

EMR software

Microsoft Power Platform

Job description

Westchester Medical Center is seeking a Sr. Process Improvement Engineer to act as an internal management consultant within the Operational Excellence Department.

You will lead projects across the lifecycle, partnering with operational leaders to implement recommendations and achieve lasting results for patients. The role requires applying advanced process engineering, data analysis, and programming skills to streamline workflows, improve patient services, and optimize resource use across the