Pediatric Practice Operations Lead

Children's Healthcare of Atlanta; Cartersville (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a senior operations leader to oversee day-to-day activities across primary care practices. You will manage staffing, access, patient throughput, reporting, and financial performance while aligning with nursing and provider leadership.

The role requires 5+ years in healthcare operations, experience in physician practices, and proficiency with Epic and Microsoft software.

Qualifications

• 5 years of experience in operations with strong financial, human resources, and systems background.
• Experience in a physician practice setting.
• Demonstrated experience in various systems/software/technology components, e.g., Microsoft, Epic.

Responsibilities

• Leads the direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.
• Parters with nursing and provider leadership on clinically oriented operational issues.
• Assesses, identifies, and implements opportunities for additional gains in access, quality, revenue, and expense control.
• Provides onboarding and continued support to providers, e.g., schedules, expense reimbursement, clinic initiatives, and staff concerns.
• Forecasts and develops operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans.
• Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
• Ensures back-end processes and/or supports seamless transactions and processes that impact patient throughput and financial viability in a practice.
• Understands and applies management information, concepts, and principles to practice operations, including risk management, compliance, information management, planning, marketing, governance, organizational dynamics, human resources, and financial management.

Skills

Operations management

Financial acumen

HR knowledge

Healthcare experience

Epic

Microsoft Office

Education

Bachelor's degree in Business Administration/Health Administration

Master’s degree in Business Administration/Health Administration

Tools

Epic

Microsoft Office

Job description

Children’s Healthcare of Atlanta is seeking a senior operations leader to oversee day-to-day activities across primary care practices. You will manage staffing, access, patient throughput, reporting, and financial performance while aligning with nursing and provider leadership.

The role requires 5+ years in healthcare operations, experience in physician practices, and proficiency with Epic and Microsoft software.