Senior Health Systems Strategy Lead

Alt; New York (NY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive Compensation

Lifelong Learning

Office Setup Stipend

Top-Tier Health Coverage

Flexible PTO

Meals & Snacks

Fitness Stipend

Commuter Benefits

401(k)

Job summary

Assort Health is hiring a Senior Agent Strategy Manager, Health Systems to lead some of our largest and most complex customer partnerships. You’ll work with executive, clinical, and technology leaders to improve patient access and organizational performance, owning relationships from launch through renewal and expansion.

You should bring deep experience from healthcare or health tech and understand how provider organizations operate.

Qualifications

• 5+ years of relevant experience, including healthcare or health tech.
• Experience in Customer Success, Account Management, Consulting, Implementation, or related strategic role.
• Experience owning complex accounts across adoption, retention, renewal, and expansion.
• Strong knowledge of healthcare operations, patient access, and provider organizations.
• Strong executive communication and the ability to navigate complex stakeholder environments.
• Experience leading programs across multiple teams, priorities, and workstreams.

Responsibilities

• Guide complex relationships from launch through adoption, renewal, and expansion.
• Define customer goals, success measures, risks, growth opportunities, and ROI plans.
• Build trust across executive, operational, clinical, and technology stakeholders.
• Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
• Translate customer needs into clear feedback for Implementation, Product, and Engineering.
• Travel up to 25% for executive meetings, presentations, and onsite partnership work.

Skills

Healthcare exp

CS leadership

Executive comms

Multi-team leadership

Independent worker

Job description

Assort Health is hiring a Senior Agent Strategy Manager, Health Systems to lead some of our largest and most complex customer partnerships. You’ll work with executive, clinical, and technology leaders to improve patient access and organizational performance, owning relationships from launch through renewal and expansion.

You should bring deep experience from healthcare or health tech and understand how provider organizations operate.