Senior Enterprise Partnerships Strategist

Assort Health; San Francisco (CA); On-site; USD 195,000 - 230,000; Full time

Benefits offered by this job

Competitive compensation + equity

Learning budget

Office setup stipend

Health coverage

Flexible PTO

Meals & snacks

Fitness stipend

Commuter benefits

401(k)

Job summary

Assort Health in San Francisco, CA is seeking a Principal Agent Strategist to lead our largest customer partnerships. You’ll work directly with C-suite and operate across the customer lifecycle, from launch through expansion, translating ambitious goals into measurable outcomes and ROI.

You’ll mentor other strategists, help shape our product and scaling approach, and travel up to 25% for executive meetings and customer work.

Qualifications

• 8+ years of experience in Customer Success, Account Management, Consulting, Implementation, or Enterprise Strategy.
• Experience owning large, high-value accounts across adoption, retention, renewal, and expansion.
• Strong executive communication, commercial judgment, and the ability to navigate complex organizations.
• Experience leading programs across multiple teams, workstreams, and senior stakeholders.
• Strong product aptitude, analytical thinking, and the ability to learn technical concepts quickly.
• Ability to influence without authority, mentor others, and improve how a team operates.
• Sound judgment, clear prioritization, and comfort making decisions with limited information.

Responsibilities

• Own Assort’s largest and most complex accounts across the full customer journey.
• Define outcomes, success measures, risks, growth opportunities, and plans for delivering ROI.
• Build trust with C-suite stakeholders and guide decisions about AI, operations, and growth.
• Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
• Protect retention, lead renewals, and identify meaningful expansion opportunities.
• Bring customer insights into product, implementation, and business decisions.
• Mentor other Agent Strategists and improve the playbooks used across the function.
• Travel up to 25% for executive meetings, presentations, and customer work.

Skills

Executive communication

Commercial judgment

Stakeholder management

Cross-functional leadership

Product aptitude

Analytical thinking

Mentoring

Decision making

Prioritization

Job description

Assort Health in San Francisco, CA is seeking a Principal Agent Strategist to lead our largest customer partnerships. You’ll work directly with C-suite and operate across the customer lifecycle, from launch through expansion, translating ambitious goals into measurable outcomes and ROI.

You’ll mentor other strategists, help shape our product and scaling approach, and travel up to 25% for executive meetings and customer work.