Senior Health Navigator — Caring Medical Assistant

One Medical; Surprise (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Paid sabbatical

Free One Medical memberships

Employee Assistance Program

Medical, Dental and Vision plans

Pre-Tax commuter benefits

PTO cash outs

401K match

Maternity/paternity leave

Life Insurance

Disability insurance

Malpractice Insurance

CME stipend

Rounds (learning sessions)

Job summary

One Medical is seeking a Health Navigator (Medical Assistant) to support a Senior Health panel. You will build trusting relationships with patients and families, assist with preventive and chronic care, and collaborate with a primary care team to deliver empathetic, human-centered care.

This role emphasizes removing barriers to care and delivering an exceptional in-office patient experience. You’ll engage with patients, coordinate referrals, and help manage scheduling while leveraging strong

Qualifications

• Experience in a high touch customer service or patient facing role in healthcare.
• Graduated from a CAHEA/ABHES accredited program or completed Medical Assistant training.
• Medical Assistant certification is preferred or required per accrediting bodies.
• Strong written and verbal communication and teamwork.
• Ability to adapt and stay composed in a dynamic clinic setting.

Responsibilities

• Room patients, take vitals, perform point-of-care testing and age-appropriate screenings.
• Coordinate post-visit care: referrals and scheduling with care teams.
• Monitor health of a patient panel and ensure preventive care updates.
• Support daily clinic operations: calls, emails, front desk queries, space upkeep.
• Educate patients on chronic disease management and motivational interviewing.

Skills

Customer service

Healthcare experience

Communication skills

Team collaboration

Computer literacy

Education

CAAHEP/ABHES accredited program

Medical Assistant certification

Tools

EHR software

Job description

One Medical is seeking a Health Navigator (Medical Assistant) to support a Senior Health panel. You will build trusting relationships with patients and families, assist with preventive and chronic care, and collaborate with a primary care team to deliver empathetic, human-centered care.

This role emphasizes removing barriers to care and delivering an exceptional in-office patient experience. You’ll engage with patients, coordinate referrals, and help manage scheduling while leveraging strong