Ambulatory Care Navigator

Regional One Health; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional One Health in Memphis, TN seeks a skilled Medical Assistant to join the Care Team responsible for identifying and coordinating gaps in care and supporting multi-disciplinary care plans. You will perform administrative tasks, outreach, referrals, and ensure timely documentation in the EHR.

You will stratify patient populations, support quality improvement activities, assist with eligibility and subsidy processes, and collaborate with others to implement care plans while maintaining HIPAA

Qualifications

• Successful completion of an approved Medical Assistant program.
• Minimum 1 year experience in a health care setting.
• Experience managing competing priorities and medical terminology.
• BCLS certification preferred; may be required upon hire.

Responsibilities

• Perform stratification of member populations into targeted subsets for health promotion and chronic condition management.
• Support quality improvement activities and maintain surveillance reminders with HIT as needed.
• Track and support patients who obtain services outside the practice (ED, hospital, facilities).
• Follow-up with patients after ED visits or hospital discharge.
• Assist patients with plan of care, referrals, and eligibility for subsidy programs.
• Maintain HIPAA compliance and timely documentation in the EHR.

Skills

Medical terminology

Public speaking

Group training

Project coordination

Education

Medical Assistant certificate/program

Tools

Electronic Health Record (EHR)

Job description

Regional One Health in Memphis, TN seeks a skilled Medical Assistant to join the Care Team responsible for identifying and coordinating gaps in care and supporting multi-disciplinary care plans. You will perform administrative tasks, outreach, referrals, and ensure timely documentation in the EHR.

You will stratify patient populations, support quality improvement activities, assist with eligibility and subsidy processes, and collaborate with others to implement care plans while maintaining HIPAA