Remote Medical Assistant & Care Navigator

Ascend Medical; Georgia; On-site; USD 18,000 - 30,000; Part time

Job summary

Ascend Medical is seeking a part-time Medical Assistant to support care navigators and the care team in delivering patient-centered primary care. You will handle telehealth coordination, chart review, patient interviews, and prepare patients for examinations using our EMR system.

Responsibilities include triaging patients, booking appointments, educating members on benefits, and navigating insurance while maintaining a compassionate and professional presence in a fast-growing practice.

Qualifications

• High school diploma or equivalent is required.
• Graduate from a nationally accredited Medical Assistant program or equivalent healthcare preparation.
• Certified Clinical Medical Assistant (CCMA) preferred.
• Minimum of 2 years MA experience in healthcare setting; CPR current.

Responsibilities

• Book telehealth appointments, triage patients virtually, and record patient interview and history.
• Facilitate telehealth consultations with chart review and equipment readiness.
• Prepare patients for examinations and assist with referrals and tests.
• Coordinate care plans with the Care Coordinator and provider.
• Manage inbound/outbound communications via calls, chats, and emails.
• Educate patients on Ascend Medical services and insurance benefits.

Skills

Excellent communication

Team player

Self-motivated

Remote work capable

Education

High school diploma or equivalent

Medical Assistant program graduate

CCMA preferred

Tools

EMR systems

Documentation software

Job description

Ascend Medical is seeking a part-time Medical Assistant to support care navigators and the care team in delivering patient-centered primary care. You will handle telehealth coordination, chart review, patient interviews, and prepare patients for examinations using our EMR system.

Responsibilities include triaging patients, booking appointments, educating members on benefits, and navigating insurance while maintaining a compassionate and professional presence in a fast-growing practice.