Health Navigator Medical Assistant for Senior Care

One Medical; Phoenix (AZ); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Free One Medical memberships for you &

Paid sabbatical every five years

401K match

Employee Assistance Program

Job summary

One Medical is seeking a Medical Assistant, known internally as a Health Navigator, to support a Senior Health focus in our Phoenix office. You will build trusting relationships with patients and families while assisting with screenings, care coordination, and education.

You’ll work with an integrated primary care team to improve preventive, chronic, and acute care outcomes, ensuring a seamless patient experience and collaborative care delivery.

Qualifications

• 6+ months in a high-touch customer service or patient-facing role in healthcare.
• Graduated from an accredited Medical Assistant program or completed MA training in the armed forces.
• Or hold a Medical Assistant certification from a recognized certifying body.
• Strong written and verbal communication skills.
• Experience collaborating with multidisciplinary teams.
• Demonstrated adaptability and proactive action in challenging situations.

Responsibilities

• Roaming patients to take vitals and perform age- and condition-appropriate screenings.
• Assist with post-visit care: schedule specialists, coordinate referrals, share information with care teams.
• Collaborate with providers to ensure patients stay up to date on preventive measures.
• Support daily front-desk tasks and maintain clinical space.

Skills

Strong communication

Team collaboration

Empathetic patient care

Technology proficiency

Customer service experience

Education

CAAHEP/ABHES accredited Medical Assistant program

Medical Assistant certification (NCCA/ANSI accredited)

Job description

One Medical is seeking a Medical Assistant, known internally as a Health Navigator, to support a Senior Health focus in our Phoenix office. You will build trusting relationships with patients and families while assisting with screenings, care coordination, and education.

You’ll work with an integrated primary care team to improve preventive, chronic, and acute care outcomes, ensuring a seamless patient experience and collaborative care delivery.