Senior Health Navigator — Compassionate Medical Assistant

One Medical; Phoenix (AZ); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Paid sabbatical

Free One Medical memberships

Employee Assistance Program

Medical/Dental/Vision plans

Pre-Tax commuter benefits

PTO cash outs

Job summary

One Medical in Phoenix, AZ is seeking a Health Navigator (Medical Assistant) to support a Senior Health population within a primary care team. You will engage with patients and families, take vitals, and assist with care coordination to ensure preventive, chronic, and acute care needs are met.

The role emphasizes human-centered, empathetic care and collaboration with providers to improve health outcomes. Full-time, Mon-Fri 8am-5pm, with competitive pay and benefits.

Qualifications

• 6+ months of experience in a high touch customer service or patient facing role in a healthcare setting
• Graduated from an accredited postsecondary program in Medical Assistant or MA certification from an approved body
• Strong written and verbal communication skills
• Experience working on collaborative, diverse multi-disciplinary teams
• Ability to adapt under pressure and take initiative
• Proficiency with typing and using multiple software systems simultaneously

Responsibilities

• Capture health data, take vitals, and perform age-appropriate screenings
• Coordinate post-visit care: schedule referrals and share information with care teams
• Collaborate with providers to monitor preventive measures for a patient panel
• Assist in daily office operations: phone calls, emails, front desk inquiries, and space upkeep
• Provide patient education on chronic disease management using motivational interviewing
• Provide anticipatory guidance to families with children

Skills

Customer service

Communication

Team collaboration

Computer skills

Typing

Education

Medical Assistant training / MA certification

Tools

EHR proficiency

Job description

One Medical in Phoenix, AZ is seeking a Health Navigator (Medical Assistant) to support a Senior Health population within a primary care team. You will engage with patients and families, take vitals, and assist with care coordination to ensure preventive, chronic, and acute care needs are met.

The role emphasizes human-centered, empathetic care and collaboration with providers to improve health outcomes. Full-time, Mon-Fri 8am-5pm, with competitive pay and benefits.