Senior Hard Services Manager – Pharma Facility Ops

Jones Lang LaSalle Incorporated; Princeton (NJ); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision care

Parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking a Hard Services Manager to lead a small team of maintenance technicians in Princeton, NJ. You will orchestrate preventive, predictive, and reactive maintenance, manage work orders, and ensure top-tier facility operations for a premier biopharma client.

Strong leadership, customer focus, and CMMS proficiency are essential. The role emphasizes building inspections, vendor coordination, and continuous quality improvement to deliver exceptional client

Qualifications

• Bachelor's degree or equivalent in facilities and engineering operations.
• 10 years facilities maintenance experience in a corporate environment or IFM provider.
• 7+ years of technical experience in building engineering with mechanical and electrical focus.
• 2+ years of experience managing maintenance professionals.
• Experience with Building Automation Systems.
• Superior customer service and leadership abilities.
• Experience with Union workforce.
• Proficiency in SharePoint and Microsoft Office (Excel, PowerPoint).
• GxP operational experience (preferred).
• Corrigo/Maximo CMMS familiarity (preferred).

Responsibilities

• Lead and supervise staff including hiring, training, performance management, and development.
• Oversee maintenance, repair, and project management activities.
• Manage preventive, predictive, and reactive maintenance plans and CMMS usage.
• Monitor service levels and coordinate corrective actions.
• Review and prioritize work orders, ensuring timely completion.
• Ensure client satisfaction and high-quality service delivery.
• Support construction projects as required.

Skills

Staff supervision

Customer service

Leadership

Facility operations

Maintenance planning

CMMS experience

SharePoint

Excel

PowerPoint

Union experience

Building automation

Team coordination

Education

Bachelor's degree in facilities/engineering

Tools

Corrigo CMMS

Maximo CMMS

Job description

Jones Lang LaSalle Incorporated is seeking a Hard Services Manager to lead a small team of maintenance technicians in Princeton, NJ. You will orchestrate preventive, predictive, and reactive maintenance, manage work orders, and ensure top-tier facility operations for a premier biopharma client.

Strong leadership, customer focus, and CMMS proficiency are essential. The role emphasizes building inspections, vendor coordination, and continuous quality improvement to deliver exceptional client