Senior Hard Services Manager – Facilities Lead (Pharma)

Jones Lang LaSalle Incorporated; Lawrenceville (NJ); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Princeton, NJ, is seeking a Hard Services Manager to lead a small team of maintenance technicians and support hard services operations for a premier bio-pharmaceutical client. The role requires building inspections, CMMS usage, vendor engagement, and ensuring a first-class customer experience.

The position emphasizes leadership, plan development for preventive and predictive maintenance, and collaboration with the client to deliver seamless facilities

Qualifications

• Bachelor’s degree or equivalent work experience in facilities and engineering operations.
• 10 years facilities maintenance experience in a corporate environment or IFM provider.
• 7+ years of technical experience in building engineering with a strong background in mechanical and electrical equipment.
• 2+ years of experience managing maintenance professionals.
• Building Automation Systems experience.
• Superior customer service, team player who builds and maintains relationships.
• Demonstrated leadership abilities and organizational skills.
• Strong communication and interpersonal skills.
• Strong supervisory skills with the ability to coach, mentor and train.
• Experience with Union workforce.

Responsibilities

• Lead and supervise staff including hiring, training, performance management, and development.
• Oversee day-to-day facility operations including maintenance, repair, and project management.
• Review and approve work orders; ensure timely completion and quality standards.
• Develop and implement preventive, predictive, and reactive maintenance plans.
• Monitor service level guidelines and implement corrective actions as needed.

Skills

Leadership

Customer service

Team management

Communication

Automation systems

Union workforce

SharePoint

MS Office

Excel

PowerPoint

Education

Bachelor’s degree or equivalent in facilities/engineering

Tools

SharePoint

Microsoft Office Suite

Excel

PowerPoint

Job description

Jones Lang LaSalle Incorporated in Princeton, NJ, is seeking a Hard Services Manager to lead a small team of maintenance technicians and support hard services operations for a premier bio-pharmaceutical client. The role requires building inspections, CMMS usage, vendor engagement, and ensuring a first-class customer experience.

The position emphasizes leadership, plan development for preventive and predictive maintenance, and collaboration with the client to deliver seamless facilities