Senior Facilities Operations Manager

Jones Lang LaSalle Incorporated; Lawrenceville (GA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Early access to earned wages (DailyPay

Job summary

Jones Lang LaSalle (JLL) is seeking a Hard Services Manager on 1st shift to support a premier bio-pharmaceutical client in the Princeton, NJ area. You will lead a small team of maintenance technicians, manage work orders, and oversee facility operations while ensuring top-tier customer service and contractual compliance.

Responsibilities include developing maintenance plans, supervising staff, coordinating with vendors, and driving continuous improvement.

Qualifications

• Bachelor’s degree or equivalent work experience in facilities and engineering operations.
• 10 years facilities maintenance experience in a corporate environment or IFM provider.
• 7+ years of technical experience in building engineering with mechanical/electrical focus.
• 2+ years of experience managing maintenance professionals.
• Building Automation Systems experience.
• Superior customer service and relationship building.
• Demonstrated leadership abilities and organizational skills.
• Strong communication and interpersonal skills.
• Strong supervisory skills with coaching/mentoring/training.
• Proficiency in Excel and PowerPoint; SharePoint/Office tools.

Responsibilities

• Lead and supervise staff including hiring, training, performance management, and development.
• Oversee maintenance, repair and project management activities on site.
• Develop and implement preventive, predictive and reactive maintenance plans.
• Monitor service levels weekly and plan corrective actions.
• Review work orders and ensure timely, quality completion.
• Ensure customer satisfaction and build strong client relationships.
• Inspect facilities to verify supplier contractual compliance.
• Support construction projects as required.

Skills

Staff leadership

Customer service

Communication

Supervisory skills

Team management

SharePoint

Microsoft Office Suite

Excel

PowerPoint

Union experience

Education

Bachelor’s degree or equivalent work experience in facilities and engineering operations

Tools

Corrigo/Maximo CMMS

Building automation systems

SharePoint

Microsoft Office Suite

Job description

Jones Lang LaSalle (JLL) is seeking a Hard Services Manager on 1st shift to support a premier bio-pharmaceutical client in the Princeton, NJ area. You will lead a small team of maintenance technicians, manage work orders, and oversee facility operations while ensuring top-tier customer service and contractual compliance.

Responsibilities include developing maintenance plans, supervising staff, coordinating with vendors, and driving continuous improvement.