Senior Gym Operations Leader: Drive Members and Revenue

JEM Wellness Brands; Tracy (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Ancillary insurance options

401(k) plan

Paid Time Off

Crunch gym membership

CPR/AED re-certifications

Job summary

JEM Wellness Brands is seeking a Senior Assistant General Manager to join our Crunch Fitness community in Tracy, CA. This role leads daily operations, drives member satisfaction, and supports revenue goals while maintaining a clean, welcoming facility.

As an hourly, non-exempt leader, you will coach the team, monitor KPIs, and ensure brand standards are met. The position emphasizes service, resilience, and people-first culture within a fast-paced gym environment.

Qualifications

• Requires fitness facility or customer service management experience.
• Ability to lead quickly and manage KPIs effectively.
• CPR/AED certification or ability to obtain within 30 days.
• Strong communication and leadership skills.
• Understanding of labor control and staffing optimization.

Responsibilities

• Lead shifts and support General Manager to meet revenue goals.
• Oversee scheduling, labor, and payroll processing.
• Ensure facility cleanliness and safety per brand standards.
• Drive lead generation and member engagement initiatives.

Skills

Leadership

KPI management

Communication

Labor optimization

CPR/AED

Education

High school diploma or GED

Bachelor's degree in business management or related field

Job description

JEM Wellness Brands is seeking a Senior Assistant General Manager to join our Crunch Fitness community in Tracy, CA. This role leads daily operations, drives member satisfaction, and supports revenue goals while maintaining a clean, welcoming facility.

As an hourly, non-exempt leader, you will coach the team, monitor KPIs, and ensure brand standards are met. The position emphasizes service, resilience, and people-first culture within a fast-paced gym environment.