Senior GTM Systems Analyst: CPQ & Salesforce (Remote)

Sprout Social; United States; Remote; USD 90,000 - 113,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid time off

Remote work

Job summary

Sprout Social is seeking a Business Analyst for GTM Systems to bridge revenue teams and the systems they rely on. You will translate business needs into actionable requirements, validate builds with the Salesforce IT team, and drive CPQ evaluation while improving marketing and pipeline attribution.

You’ll collaborate with Sales, Marketing, Customer Experience, Renewals and Deal Desk to maintain a prioritized backlog, write user stories, and ensure successful releases with field readiness.

Qualifications

• 4+ years of experience in business analysis, systems analysis or sales operations for a B2B SaaS GTM team.
• Hands-on Salesforce experience and understanding of the data model.
• Ability to gather requirements and write user stories with acceptance criteria.
• Experience planning and running UAT and coordinating releases with IT teams.
• Fluency in GTM data: pipeline, forecast, bookings and renewals.
• Clear written and verbal communication with frontline teams and executives.

Responsibilities

• Turn business needs into clear requirements, user stories and acceptance criteria.
• Own intake and prioritization for GTM systems requests with backlogs.
• Plan and run user acceptance testing; triage defects; obtain sign-off before field changes.
• Write release notes and communications; support reps and managers through changes.
• Lead CPQ evaluation requirements and support CPQ roadmap delivery.
• Define and fix marketing and pipeline attribution; ensure trusted reporting.
• Monitor data quality on forecast and source fields; document data definitions.
• Use AI tools to draft, test and document analyses.

Skills

Salesforce experience

Requirements gathering

User stories & acceptance criteria

UAT planning

Release management

GTM data fluency

Business communications

Tools

Salesforce

SOQL

CPQ evaluation

Job description

Sprout Social is seeking a Business Analyst for GTM Systems to bridge revenue teams and the systems they rely on. You will translate business needs into actionable requirements, validate builds with the Salesforce IT team, and drive CPQ evaluation while improving marketing and pipeline attribution.

You’ll collaborate with Sales, Marketing, Customer Experience, Renewals and Deal Desk to maintain a prioritized backlog, write user stories, and ensure successful releases with field readiness.