GTM Systems Analyst — Salesforce & CPQ

ssreferrals; États-Unis; Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Sprout Social is hiring a Business Analyst, GTM Systems to join the Revenue Operations team. You will bridge revenue teams and the systems they rely on, turning business needs into clear requirements and validating changes with Salesforce IT.

You will lead CPQ evaluations and improve how we measure marketing and pipeline attribution. You will collaborate with Sales, Marketing, Customer Success and Deal Desk, own intake and backlog for GTM system requests, guide UAT, and draft release notes.

Qualifications

• 4+ years of experience in business analysis, systems analysis or sales operations for a B2B SaaS GTM team.
• Hands-on Salesforce experience and understanding of the data model.
• Proven ability to gather requirements and write user stories and acceptance criteria.
• Experience planning and running UAT and releases with a central IT team.
• Fluency in GTM data: pipeline, forecast, bookings and renewals.
• Clear written and verbal communication with frontline teams and executives.

Responsabilités

• Partner with Sales, Marketing, Customer Success, Renewals and Deal Desk to translate needs into requirements, stories, and acceptance criteria.
• Own intake and prioritization for GTM systems requests with backlog management.
• Plan and run UAT, triage defects, and secure business-owner sign-off before changes reach the field.
• Write release notes and field communications; support reps and managers through changes.
• Lead requirements, scenario design and scoring for our CPQ evaluation and roadmap.
• Define and fix marketing and pipeline attribution with Salesforce data and validated reporting.
• Monitor data quality on forecast, renewals and source fields; document data definitions.
• Use AI tools to draft, test and document; apply judgment in final decisions.

Connaissances

Business analysis

Salesforce

Requirements gathering

UAT planning

GTM data

Communication

Outils

Salesforce CPQ

Gong

SOQL

Description du poste

Sprout Social is hiring a Business Analyst, GTM Systems to join the Revenue Operations team. You will bridge revenue teams and the systems they rely on, turning business needs into clear requirements and validating changes with Salesforce IT.

You will lead CPQ evaluations and improve how we measure marketing and pipeline attribution. You will collaborate with Sales, Marketing, Customer Success and Deal Desk, own intake and backlog for GTM system requests, guide UAT, and draft release notes.