Senior GTM Operations Analyst

Copado; New Orleans (LA); On-site; USD 82,000 - 98,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

401(k) Plan

Paid Time Off

Wellness Perks

Job summary

Copado is seeking a Senior Analyst, GTM Operations to partner with Enterprise Sales and Renewals. You will drive revenue growth through data-driven decisions, scalable processes, and operational excellence.

You will collaborate with Sales, Customer Success, Finance, Marketing, and Leadership to improve forecasting, renewal operations, and actionable insights. This role is ideal for someone who enjoys solving complex business problems, influencing cross-functional stakeholders, and scaling

Qualifications

• 5–8 years of experience in Sales Operations, Revenue Operations, GTM Operations, Renewal Operations, or GTM Strategy within a B2B SaaS organization.
• 1–2 years of direct experience supporting a Renewals or Customer Success organization preferred.
• Strong understanding of SaaS revenue models, renewal motions, forecasting, and business performance management.
• Advanced Salesforce experience with demonstrated ability to influence CRM design, business processes, workflows, and user experience.
• Experience building dashboards and reports using Salesforce and other business intelligence tools.
• Strong data analysis skills (Excel/Google Sheets, SQL preferred) with the ability to turn insights into executive-ready recommendations.
• Excellent communication and executive presentation skills.
• Proven ability to manage multiple priorities in a fast-paced, cross-functional environment.
• Highly organized with exceptional attention to detail and follow-through.

Responsibilities

• Partner with Sales, Customer Success, Finance, Marketing, and Product Operations to drive execution.
• Translate business priorities into scalable operational processes, reporting, and analytics.
• Identify risks, opportunities, and operational improvements with sales and renewal leaders.
• Translate complex data sets into a clear narrative for leadership—identifying trends and risks.
• Lead post-mortems on missed targets or process breakdowns with root-cause analysis and fixes.
• Own the architecture and roadmap of the GTM tech stack (Salesforce, Outreach, Gong, ZoomInfo, CPQ).
• Lead vendor strategy end-to-end; negotiate renewals and build ROI cases.
• Design and enforce data governance standards that keep Salesforce as the system of record across the customer lifecycle.
• Build and maintain dashboards, reports, and performance metrics for leadership.
• Support ad hoc analysis for strategic initiatives, territory planning, and executive requests.

Skills

Advanced Salesforce

Data analysis

SQL

Executive communication

Tools

Salesforce

Gong

ZoomInfo

ChurnZero

Clay

CPQ

Job description

Copado is seeking a Senior Analyst, GTM Operations to partner with Enterprise Sales and Renewals. You will drive revenue growth through data-driven decisions, scalable processes, and operational excellence.

You will collaborate with Sales, Customer Success, Finance, Marketing, and Leadership to improve forecasting, renewal operations, and actionable insights. This role is ideal for someone who enjoys solving complex business problems, influencing cross-functional stakeholders, and scaling