Senior GSOC Manager: Security Ops & Crisis Response

Allied Universal; Santa Clara (CA); On-site; USD 120,000 - 130,000; Full time

Job summary

Allied Universal in Santa Clara, CA seeks a Global Security Operations Center Manager to lead a control room team and drive policy development for life-safety and resiliency across sites.

The ideal candidate has 5+ years in corporate security with 2+ years in control center leadership, plus expertise in access controls, video management, and incident response. Strong communication and cross-functional collaboration are essential.

Qualifications

• 5+ years in Corporate Security or similar role with 2+ years leading a corporate control center.
• Experience with access control platforms, video management systems and incident management software.
• Proven ability to manage complex people, process and technical projects.
• Strong analytical and problem-solving skills with data-driven mindset.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee development and maintenance of GSOC policies and procedures.
• Lead and guide team members with strategic direction and hands-on support.
• Ensure staffing coverage and align shift responsibilities.
• Supervise implementation of new technologies and processes to improve efficiency.
• Monitor KPIs and maintain client relationship and governance.

Skills

Corporate Security

Control Center Leadership

Policy & Procedure Development

Effective Communication

Data-Driven Decision Making

Tools

Lenel Enterprise OnGuard

Job description

Allied Universal in Santa Clara, CA seeks a Global Security Operations Center Manager to lead a control room team and drive policy development for life-safety and resiliency across sites.

The ideal candidate has 5+ years in corporate security with 2+ years in control center leadership, plus expertise in access controls, video management, and incident response. Strong communication and cross-functional collaboration are essential.