Senior Growth Strategy & Product Ops Lead

DoorDash USA; United States; À distance; USD 170 000 - 250 000; Plein temps

Avantages offerts par ce poste

401k plan

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Paid sick leave

Medical insurance

Dental insurance

Vision benefits

Disability insurance

Life insurance

Résumé du poste

DoorDash is seeking a Senior Manager, Strategy & Operations (Audience Growth & Product Strategy) to shape how DoorDash for Business expands its customer base and product adoption. You will lead a high-performing team, own growth strategy across customer segments and employees, and partner across Product, Marketing, Sales, and Finance to determine where to invest.

You will define structured feedback loops capturing executive, administrator, and user insights, translating them into clear roadmaps

Qualifications

• 10+ years in product growth, audience growth, GTM strategy, or related fields.
• MBA or top-tier strategy consultancy experience.
• Hands-on CRM and in-app merchandising to drive activation, engagement, and retention.
• Strong SQL fluency and data-driven decision making.
• Excellent communication and leadership in cross-functional teams.

Responsabilités

• Strategize audience growth and product growth for DoorDash for Business across segments and opportunities.
• Operate cross-functionally with Product, Marketing, Sales, Customer Success, Analytics, Finance, and Engineering to execute plans.
• Build scalable growth playbooks, dashboards, research processes, and operating cadences.
• Grow core platform by improving acquisition, activation, engagement, retention, and value via CRM and in-app merchandising.
• Explore net-new product opportunities by sizing markets, validating demand, and shaping GTM strategy.
• Champion the voice of the customer through structured feedback loops informing roadmaps.
• Analyze data using SQL and analytics to derive actionable recommendations for leaders.
• Construct frameworks and processes to turn insights into executable actions.

Connaissances

Growth strategy

Product strategy

CRM

In-app merchandising

Data analysis

SQL

Leadership

Cross-functional leadership

Customer insights

AI/automation

Formation

MBA from a top-tier university

Description du poste

DoorDash is seeking a Senior Manager, Strategy & Operations (Audience Growth & Product Strategy) to shape how DoorDash for Business expands its customer base and product adoption. You will lead a high-performing team, own growth strategy across customer segments and employees, and partner across Product, Marketing, Sales, and Finance to determine where to invest.

You will define structured feedback loops capturing executive, administrator, and user insights, translating them into clear roadmaps