Senior GPU Solutions Engineer — AI & Multi-GPU Platforms

NVIDIA Gruppe; Santa Clara (CA); On-site; USD 168,000 - 322,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

NVIDIA is seeking an experienced Solutions Engineer for the NVEX team to support GPU-accelerated platforms such as DGX, HGX and MGX in large data centers. You will triage issues, propose solutions, document findings and help customers stay productive on NVIDIA systems.

You will work closely with engineering and field teams, applying AI to remediation workflows, and contribute to tooling and knowledge base while managing multiple customer cases with a focus on performance and reliability.

Qualifications

• Minimum of a BS in Computer Engineering, Electrical Engineering, or equivalent experience.
• At least 10 years of engineering experience with multi-GPU platforms
• Strong system software (firmware, BIOS, kernel, driver, operating system) expertise
• Solid understanding of Linux and the ability to troubleshoot, optimize, and customize Linux environments for AI/ML workloads.
• Containerized solutions experience with Docker, Kubernetes, and/or Slurm
• Professional-level communication skills, including adjusting communication to the technical level of the audience, and staying calm and focused in negative situations.
• Excellent follow-up and organizational skills, with a passion or love for solving problems.
• Proficient in C/C++ programming of platform OS, firmware, BIOS, kernel, drivers
• Proficient in Python programming with the ability to build custom tools

Responsibilities

• Provide direct support to our NVIDIA Enterprise customers to resolve or advance customer issues.
• Work with engineering teams on customer issues, providing logs, reproduction, and other triage information.
• Apply AI to create/update products and/or support tools.
• Take ownership and drive customer issues from inception to resolution.
• Document customer interactions to better enhance our knowledge base.
• Apply agentic AI skills to solving customer issues and software development
• Occasional work on weekends and holidays to support customers

Skills

C/C++ programming

Python programming

Linux troubleshooting

GPU acceleration

Education

BS in Computer Engineering or equivalent

10+ years engineering experience

Tools

Docker

Kubernetes

Slurm

Job description

NVIDIA is seeking an experienced Solutions Engineer for the NVEX team to support GPU-accelerated platforms such as DGX, HGX and MGX in large data centers. You will triage issues, propose solutions, document findings and help customers stay productive on NVIDIA systems.

You will work closely with engineering and field teams, applying AI to remediation workflows, and contribute to tooling and knowledge base while managing multiple customer cases with a focus on performance and reliability.