Senior GPU Solutions Engineer — AI, HPC & Multi-GPU

NVIDIA; Westford (MA); On-site; USD 140,000 - 270,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

NVIDIA is seeking an experienced Solutions Engineer to triage and resolve GPU-accelerated platform issues in large datacenter environments. You will work directly with customers on DGX, HGX, and MGX platforms, applying AI to triage problems and contributing to product and tool development.

The role requires strong C/C++ and Python skills, deep Linux expertise, and 5+ years in multi-GPU environments. On-site in Westford, MA with potential for weekend coverage and equity benefits.

Qualifications

• BS in Computer Engineering, Electrical Engineering, or equivalent experience.
• 5+ years of engineering experience with multi-GPU platforms.
• Strong system software (firmware, BIOS, kernel, driver, OS) expertise.
• Proficient in Python and C/C++ with ability to build custom tools.
• Experience with Linux environments for AI/ML workloads.

Responsibilities

• Provide direct support to NVIDIA Enterprise customers to resolve or advance issues.
• Collaborate with engineering teams, providing logs, reproduction steps, and triage information.
• Apply AI to create/update products and/or support tools.
• Take ownership and drive customer issues from inception to resolution.
• Document customer interactions to enhance the knowledge base.
• Occasional weekend/holiday coverage to support customers.

Skills

C/C++ programming

Python programming

Linux troubleshooting

Education

BS in Computer Engineering or Electrical Engineering or equivalent

Tools

Docker

Kubernetes

Slurm

Job description

NVIDIA is seeking an experienced Solutions Engineer to triage and resolve GPU-accelerated platform issues in large datacenter environments. You will work directly with customers on DGX, HGX, and MGX platforms, applying AI to triage problems and contributing to product and tool development.

The role requires strong C/C++ and Python skills, deep Linux expertise, and 5+ years in multi-GPU environments. On-site in Westford, MA with potential for weekend coverage and equity benefits.