Senior Compute Systems Engineer for AI & Multi-GPU

NVIDIA; Redmond (WA); On-site; USD 140,000 - 270,000; Full time

Job summary

NVIDIA seeks a solutions engineer for the NVEX Solutions Engineering team to triage customer issues on DGX, HGX, MGX platforms, applying AI to develop tools and resolve problems in large data centers.

You will own issues from inception to resolution, collaborate with engineering, document interactions, and may require weekend work; strong Linux, C/C++, Python skills and experience with Docker/Kubernetes/Slurm are essential.

Qualifications

• BS in Computer Engineering, Electrical Engineering, or equivalent experience.
• 5+ years of engineering experience with multi-GPU platforms
• Strong system software (firmware, BIOS, kernel, driver, operating system) expertise
• Solid understanding of Linux and the ability to troubleshoot, optimize, and customize Linux environments for AI/ML workloads.
• Containerized solutions experience with Docker, Kubernetes, and/or Slurm
• Professional-level communication skills, including adjusting communication to the technical level of the audience, and staying calm and focused in negative situations.
• Excellent follow-up and organizational skills, with a passion or love for solving problems.
• Proficient in C/C++ programming of platform OS, firmware, BIOS, kernel, drivers
• Proficient in Python programming with the ability to build custom tools

Responsibilities

• Provide direct support to NVIDIA Enterprise customers to resolve or advance customer issues.
• Work with engineering teams on customer issues, providing logs, reproduction, and other triage information.
• Apply AI to create/update products and/or support tools.
• Take ownership and drive customer issues from inception to resolution.
• Document customer interactions to better enhance our knowledge base.
• Apply agentic AI skills to solving customer issues and software development
• Occasional work on weekends and holidays to support customers

Skills

C/C++ programming

Python programming

Linux experience

Multi-GPU platforms

Communication skills

Education

BS in Computer Engineering or Electrical Engineering or equivalent

Tools

Docker

Kubernetes

Slurm

Job description

NVIDIA seeks a solutions engineer for the NVEX Solutions Engineering team to triage customer issues on DGX, HGX, MGX platforms, applying AI to develop tools and resolve problems in large data centers.

You will own issues from inception to resolution, collaborate with engineering, document interactions, and may require weekend work; strong Linux, C/C++, Python skills and experience with Docker/Kubernetes/Slurm are essential.