Senior Government Value & Engagement Lead

Datavant; United States; Remote; USD 140,000 - 175,000; Full time

Job summary

Datavant is seeking an experienced relationship professional to lead government and public sector engagements within the Strategic Engagement team. You will drive value realization, renewals, and post-sale activities across a portfolio of governmental accounts.

You will collaborate with product, sales, and delivery teams to align solutions with customer objectives, manage complex programs, and build trusted relationships across agencies and partners. This is a fast-paced role in the US.

Qualifications

• 7+ years experience in healthcare technology and customer facing roles.
• 4+ years experience in the federal government or with government contractors and government adjacent organizations.
• Strategic program and project management focused on connecting the dots thinking that puts client value at the center of everything
• Proven ability to build deep, trust-based relationships with customer stakeholders
• Skilled at expanding relationships beyond direct contacts through rapport-building
• Demonstrated ownership of complex, high-value customer accounts
• Strategic thinker who connects cross-customer trends to shape value propositions
• Effective and empathetic internal and external communication

Responsibilities

• Own engagement management for a dedicated account portfolio of up to 5 accounts in our government practice, with a special focus on end-to-end accelerating value within your portfolio.
• Develop a deep understanding of how our current government and government channel partner accounts that are using data to achieve strategic objectives through a variety of engagement techniques.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals.
• Excel in complex program management, often involving multiple partners and contractors, and decision-making, balancing thoughtful analysis with speed to execution.
• Drive long-term customer value by boosting product adoption, strengthening satisfaction and health, and building trusted, lasting relationships.
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
• Work effectively with your cross-functional partners to surface insights that influence product and sales strategies across account teams.
• Take a self-service-first approach to problem solving and navigating questions internally and externally.
• Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships.
• Help create a company-wide culture of customer-centricity.

Skills

Relationship management

Government engagement

Strategic account management

Cross-functional collaboration

Stakeholder management

Public sector experience

Job description

Datavant is seeking an experienced relationship professional to lead government and public sector engagements within the Strategic Engagement team. You will drive value realization, renewals, and post-sale activities across a portfolio of governmental accounts.

You will collaborate with product, sales, and delivery teams to align solutions with customer objectives, manage complex programs, and build trusted relationships across agencies and partners. This is a fast-paced role in the US.