Senior Google Cloud TAM — Public Sector Exec Advisory

Deloitte France; Kansas City (MO); On-site; USD 138,000 - 229,000; Full time

Job summary

Deloitte US seeks a Senior Technical Account Manager to lead the technical relationship with Google Public Sector customers, guiding cloud adoption, operational health, and executive engagement.

You will coordinate across product, engineering, support and delivery teams, own account-level roadmaps, and coach junior TAMs to ensure high‑quality outcomes.

This onsite, travel‑required role emphasizes timely delivery, strong stakeholder management, and the ability to influence product improvements.

Qualifications

• 8+ or more years of customer-facing cloud, technical consulting, support, or transformation experience, including at least four years supporting Google Cloud implementations or programs.
• Experience leading complex cloud programs, executive relationships, critical launches, and technical escalations.
• At least 2+ years of hands-on experience with modern software-development practices, microservices, distributed systems, and APIs
• Executive-level communication, influence, problem-solving, and client-management skills.
• Active Google Cloud professional-level certification.
• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related technical field or equivalent professional experience.
• Ability to obtain a U.S. Government TS/SCI security clearance
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

Responsibilities

• Lead multiple technical workstreams across complex public-sector customer environments.
• Serve as the primary trusted technical advisor for customer leaders and executives.
• Develop account-level cloud adoption plans, operational strategies, and technical roadmaps.
• Lead quarterly business reviews, executive sessions, and technical planning meetings.
• Coordinate critical launches, product releases, capacity planning, and high-priority customer events.
• Direct complex escalations involving Google Support, Product Engineering, and Site Reliability Engineering.
• Advocate for customer requirements and influence product improvements, features, and fixes.
• Identify risks proactively and establish clear plans for resolution.
• Coach junior TAMs and provide quality overview across assigned accounts.Meticulous attention to detail and quality of work product.
• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to mentor and provide clear guidance to others.

Skills

Executive communication

Customer management

Program leadership

Technical advisory

Cloud program management

Education

Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related technical field

Tools

Google Cloud Platform

Job description

Deloitte US seeks a Senior Technical Account Manager to lead the technical relationship with Google Public Sector customers, guiding cloud adoption, operational health, and executive engagement.

You will coordinate across product, engineering, support and delivery teams, own account-level roadmaps, and coach junior TAMs to ensure high‑quality outcomes.

This onsite, travel‑required role emphasizes timely delivery, strong stakeholder management, and the ability to influence product improvements.