Remote GCP Technical Account Manager, Public Sector

Deloitte France; Mechanicsburg (Cumberland County); Remote; USD 110,000 - 170,000; Full time

Job summary

Deloitte is seeking a GCP Technical Account Manager to support Public Sector cloud adoption, planning, and issue resolution. This remote role serves customers within the continental United States and involves coordinating across client, delivery, and partner teams to ensure reliable, secure cloud outcomes.

The ideal candidate has 4+ years with Google Cloud, a relevant certification, and strong collaboration, communication, and leadership skills.

Qualifications

• Bachelor's degree or 12+ years of professional experience in cloud infrastructure, cloud operations, software development, or technical consulting.
• 4+ years of experience supporting customers with Google Cloud implementations, cloud transformation programs, technical support, customer launches, release management, escalations, or technical consulting.
• 1+ years of experience designing, developing, supporting, or operating microservices, distributed systems, and APIs using software development practices.
• Must hold a Google Cloud Professional certification (any listed)
• Ability to travel up to 10%, based on work and clients served.
• Must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Coordinate technical activities across assigned customer workstreams and track issues, risks, dependencies, action items, and milestones.
• Collaborate with Support, Product Engineering, and Site Reliability Engineering to resolve issues and escalations.
• Support customer launches, capacity planning, product releases, and operational readiness activities.
• Prepare materials for technical reviews, quarterly business reviews, and customer meetings; document customer needs and communicate feedback.
• Advise on Google Cloud best practices to improve adoption, reliability, security, and performance; escalate complex issues to Senior TAM.

Skills

Team collaboration

Written communication

Attention to detail

Relationship building

Project leadership

Task prioritization

Interpersonal skills

Deadline driven

Guidance to others

Education

Bachelor's degree or 12+ years of experience

Tools

Google Cloud Platform

Job description

Deloitte is seeking a GCP Technical Account Manager to support Public Sector cloud adoption, planning, and issue resolution. This remote role serves customers within the continental United States and involves coordinating across client, delivery, and partner teams to ensure reliable, secure cloud outcomes.

The ideal candidate has 4+ years with Google Cloud, a relevant certification, and strong collaboration, communication, and leadership skills.