Senior Cloud Technical Account Manager Public Sector

Deloitte France; Philadelphia (Philadelphia County); In loco; USD 138.000 - 229.000; Tempo pieno

Descrizione del lavoro

Deloitte is seeking a Senior Technical Account Manager to lead the technical relationship with strategic Google Public Sector customers. You will own cloud adoption planning, operational health, executive engagement, and complex escalations while coordinating across product, engineering, support, and delivery teams.

The ideal candidate has 8+ years of customer-facing cloud experience, hands-on with microservices and APIs, and executive communication skills.

Competenze

• 8+ years of customer-facing cloud, technical consulting, or transformation experience, including 4+ years supporting Google Cloud implementations or programs.
• Experience leading complex cloud programs, executive relationships, critical launches, and technical escalations.
• At least 2+ years hands-on experience with modern software development, microservices, distributed systems, and APIs.
• Executive-level communication, influence, problem-solving, and client-management skills.
• Active Google Cloud professional-level certification.
• Bachelor's or Master's degree in CS/IT/Engineering or related field or equivalent experience.
• Ability to obtain U.S. Government TS/SCI security clearance and work legally in the United States.

Mansioni

• Lead multiple technical workstreams across complex public-sector environments.
• Serve as the primary trusted technical advisor for customer leaders and executives.
• Develop account-level cloud adoption plans, operational strategies, and technical roadmaps.
• Lead quarterly business reviews, executive sessions, and technical planning meetings.
• Coordinate launches, capacity planning, and high-priority customer events.
• Direct complex escalations involving Google Support and Engineering.
• Mentor junior TAMs and ensure high-quality work across accounts.

Conoscenze

Cloud

APIs

Microservices

Distributed systems

Executive communication

Formazione

Bachelor's or Master's in Computer Science/IT/Engineering

Strumenti

Google Cloud

Descrizione del lavoro

Deloitte is seeking a Senior Technical Account Manager to lead the technical relationship with strategic Google Public Sector customers. You will own cloud adoption planning, operational health, executive engagement, and complex escalations while coordinating across product, engineering, support, and delivery teams.

The ideal candidate has 8+ years of customer-facing cloud experience, hands-on with microservices and APIs, and executive communication skills.