Senior Global Programs & Growth Ops Lead

airbnb, Inc.; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Airbnb, Inc. in the United States invites a Senior Programs & Business Operations Lead for Airbnb Services to drive the global expansion of the Services business.

You will co-develop and execute strategies to launch new travel-adjacent categories from concept to scale, partnering across engineering, design, marketing, and legal to align objectives. The role demands 12+ years in operations or strategy, strong analytical and SQL skills, and a proven ability to lead cross-functional teams in

Qualifications

• 12+ years in business operations, program management, or strategy roles.
• Experience building and scaling new businesses or programs.
• Strong analytical and data-driven approach; SQL proficiency required.
• Excellent communication and leadership with cross-functional teams.
• Ability to operate in ambiguous, fast-paced environments.

Responsibilities

• Strategic planning and end-to-end program execution for launch and scaling of new service categories.
• Coordinate across Business Ops, Market Management, and Product pods to align targets.
• Write SQL queries, build financial models and KPIs to guide decisions.
• Evaluate supply strategies and partnerships to accelerate time-to-market.
• Improve processes and systems to scale operations efficiently.

Skills

SQL

Cross-functional leadership

Strategic execution

Analytical thinking

Communication

Adaptability

Process improvement

Job description

Airbnb, Inc. in the United States invites a Senior Programs & Business Operations Lead for Airbnb Services to drive the global expansion of the Services business.

You will co-develop and execute strategies to launch new travel-adjacent categories from concept to scale, partnering across engineering, design, marketing, and legal to align objectives. The role demands 12+ years in operations or strategy, strong analytical and SQL skills, and a proven ability to lead cross-functional teams in