Growth Levers Programs & Ops Lead

Airbnb; San Francisco (CA); On-site; USD 156,000 - 193,000; Full time

Job summary

Airbnb is seeking a Program Operations Lead for Growth Levers based in San Francisco. You will own the operating system that coordinates incentives, host-funded promotions, CRM, partnerships, and merchandising into one roadmap, one source of truth, and one operating cadence, ensuring clear ownership and cost tracking across teams.

This execution-focused role requires strong cross-functional orchestration across product, growth marketing, merchandising, finance, and regional teams, with a bias to

Qualifications

• 12+ years of experience in program management, operations, or marketing/GTM in a marketplace, e-commerce, or consumer-tech setting.
• Proven ability to establish a centralized operating system and governance across multiple teams and geographies.
• Strong cross-functional orchestration in a matrix organization across product, growth marketing, merchandising, finance, and regional teams.

Responsibilities

• Own intake, sequencing, and cadence for growth levers to ensure on-time execution.
• Translate budget decisions into roadmap and resourcing changes and report spend to leadership.
• Collaborate with analytics and finance on performance, efficiency, and incrementality; establish measurement standards.

Skills

Program management

Cross-functional leadership

Budget management

Analytical thinking

SQL familiarity

Ambiguity tolerance

Job description

Airbnb is seeking a Program Operations Lead for Growth Levers based in San Francisco. You will own the operating system that coordinates incentives, host-funded promotions, CRM, partnerships, and merchandising into one roadmap, one source of truth, and one operating cadence, ensuring clear ownership and cost tracking across teams.

This execution-focused role requires strong cross-functional orchestration across product, growth marketing, merchandising, finance, and regional teams, with a bias to