Senior Global Education Admin Coordinator - Hybrid Work

Ohio State University; Columbus (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

The Ohio State University is seeking a Global Education Administrative Senior Coordinator within International Affairs | Education Abroad Administration in Columbus. The role supports global engagement by handling customer service, processing fees and awards, maintaining documentation, and assisting with risk management for students, faculty and staff involved in abroad programs.

Reporting to the Global Education Systems Analyst, you will work with internal and external stakeholders to ensure

Qualifications

• High School diploma or GED required.
• 2 years of relevant experience required.
• 1 year in customer service or communications, including analyzing & interpreting information.
• 1 year of experience in operation of computers and related peripheral equipment.
• Knowledge of Microsoft Office suite.
• Strong attention to detail.

Responsibilities

• Maintaining process documentation in the Global Education application system.
• Overseeing the assessment, payment instructions, and removal of fees for Global Education programs.
• Assisting the Lead Global Education Systems Analyst and Global Education Systems Analyst in monitoring workflow accuracy.
• Performing data cleaning and maintenance for student program records.
• Maintaining course enrollment permission groups for Global Education courses.
• Supporting the Global Education scholarship awarding process.
• Managing administrative inboxes and responding to inquiries from stakeholders.
• Contributing to a collaborative hybrid work environment with high-quality customer service.

Skills

Customer service

Communication

Attention to detail

Education

High School diploma or GED

Bachelor's or equivalent combination of education/experience

Tools

Microsoft Office Suite

Job description

The Ohio State University is seeking a Global Education Administrative Senior Coordinator within International Affairs | Education Abroad Administration in Columbus. The role supports global engagement by handling customer service, processing fees and awards, maintaining documentation, and assisting with risk management for students, faculty and staff involved in abroad programs.

Reporting to the Global Education Systems Analyst, you will work with internal and external stakeholders to ensure