Global Education Administrative Senior Coordinator

Uniglobaltechnologies; Columbus (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Ohio State University, Global Education Office, is seeking an experienced Global Education Administrative Senior Coordinator to support student-focused global programs and operations.

The role emphasizes customer service, documentation, fees and awards processing, risk management, and cross-unit collaboration to sustain robust global engagement across the university.

Qualifications

• Experience supporting administration functions within education or related services.
• Ability to collaborate with internal and external stakeholders.
• Ability to maintain documentation and support operational systems.
• Ability to support risk management services and administrative processes.
• Strong customer service orientation for students, faculty and staff.

Responsibilities

• Provide customer service support for students, faculty, and staff participating in global education experiences
• Process fees and awards related to global education programs
• Maintain documentation connected to global education activities and services
• Collaborate with internal and external stakeholders to support effective administration
• Contribute to the work of the Systems and Administration Team within the Global Education Office
• Support Ohio State’s global engagement efforts through operational and administrative coordination
• Maintain a student-first approach while supporting programs and services

Skills

Customer service

Documentation management

Stakeholder collaboration

Risk management

Administrative support

Job description

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

OVERVIEW The Global Education Administrative Senior Coordinator position at Ohio State University supports the Global Education Office within the Systems and Administration Team. The role contributes to global engagement efforts by providing customer service, processing fees and awards, maintaining documentation, and supporting risk management services connected to global education experiences. This position reports to the Global Education Systems Analyst and works closely with internal and external stakeholders. The role focuses on effective administration of programs and services while maintaining a strong student-first approach across global education operations.

Key responsibilities

• Provide customer service support for students, faculty, and staff participating in global education experiences
• Process fees and awards related to global education programs
• Maintain documentation connected to global education activities and services
• Collaborate with internal and external stakeholders to support effective administration
• Contribute to the work of the Systems and Administration Team within the Global Education Office
• Support Ohio State’s global engagement efforts through operational and administrative coordination
• Maintain a student-first approach while supporting programs and services

Requirements

• Experience supporting administration functions within education or related services
• Ability to collaborate with internal and external stakeholders
• Ability to maintain documentation and support operational systems
• Ability to support risk management services and administrative processes
• Ability to work within a systems and administration environment WHY THIS ROLE MATTERS Global education programs rely on coordinated administration, accurate systems support, and responsive services to create successful experiences for students, faculty, and staff. This role helps maintain operational consistency while supporting institutional global engagement goals. Strong administration and systems coordination are essential for maintaining documentation, managing services, and supporting participants throughout global education experiences. The position also contributes to collaboration across university teams and stakeholders.

Bonus: Application advice

• Highlight experience supporting administration, systems, or education services in a collaborative environment
• Include examples of customer service work involving students, faculty, or staff
• Demonstrate attention to detail when describing documentation or records management experience
• Emphasize communication skills and experience working with multiple stakeholders
• Describe any experience connected to risk management services or program coordination
• Tailor application materials to show interest in global education and global engagement initiatives