Student-First Global Education Coordinator

The Ohio State University; Columbus (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

The Ohio State University in Columbus, OH, invites applications for a Global Education Administrative Senior Coordinator within International Affairs | Education Abroad Administration. The role provides essential customer service, processes fees and awards, maintains documentation, and supports risk management for students, faculty, and staff in global programs.

You will collaborate with the Global Education Systems Analyst, help monitor workflow accuracy, manage data records, and support

Qualifications

• High School diploma or GED.
• 2 years of relevant experience required.
• 1 years’ experience in customer service or communications, including analyzing & interpreting information
• 1 years’ experience in operation of computers and related peripheral equipment
• knowledge of Microsoft suite
• Strong attention to detail.

Responsibilities

• Maintaining process documentation in the Global Education application system for Ohio State-approved Global Education programs and travel registration applications.
• Overseeing the assessment, payment instructions, and removal, as appropriate, of fees associated with Global Education programs.
• Assisting the Lead Global Education Systems Analyst and Global Education Systems Analyst in monitoring the accuracy of Global Education application workflows.
• Performing data cleaning and maintenance activities to ensure the accuracy and integrity of student program records.
• Maintaining course enrollment permission groups for Global Education courses.
• Supporting the Global Education scholarship awarding process.
• Managing administrative inboxes and responding to inquiries from internal and external stakeholders to facilitate the effective processing of Global Education applications.
• Contributing to a collaborative hybrid work environment while delivering high-quality customer service and operational support.

Skills

Customer service

Attention to detail

Analyzing & interpreting information

Computers & peripherals

Education

High School diploma or GED

Bachelor’s degree or equivalent (desired)

Tools

Microsoft Office

Job description

The Ohio State University in Columbus, OH, invites applications for a Global Education Administrative Senior Coordinator within International Affairs | Education Abroad Administration. The role provides essential customer service, processes fees and awards, maintains documentation, and supports risk management for students, faculty, and staff in global programs.

You will collaborate with the Global Education Systems Analyst, help monitor workflow accuracy, manage data records, and support