Senior Global Client Relations & Accounts Manager

Global Payments Inc.; Tennessee; On-site; USD 92,000 - 139,000; Full time

Job summary

Global Payments Inc. is seeking a Senior Client Relations Account Manager to strengthen relationships with enterprise clients within our Enterprise Operations team. You will serve as the primary contact to resolve issues and drive client retention.

You will collaborate with clients and Worldpay resources to ensure proper servicing, timely paperwork, and all operational arrangements for assigned accounts.

Qualifications

• Ability to establish and maintain effective working relationships both internally and externally.
• Strong organizational and time management skills.
• Broad knowledge of Worldpay products and related services.
• A strong aptitude to analyze and solve problems.

Responsibilities

• Ensure a positive and consistent relationship for assigned clients.
• Serve as primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay resources.
• Coordinate with clients, relationship managers and other areas to ensure proper servicing and paperwork for accounts.

Skills

Relationship management

Time management

Product knowledge

Analytical thinking

Banking/finance experience

Job description

Global Payments Inc. is seeking a Senior Client Relations Account Manager to strengthen relationships with enterprise clients within our Enterprise Operations team. You will serve as the primary contact to resolve issues and drive client retention.

You will collaborate with clients and Worldpay resources to ensure proper servicing, timely paperwork, and all operational arrangements for assigned accounts.