SAP Technical Client Relations Lead – Global Payments

Global Payments Inc.; Atlanta (GA); On-site; USD 79,400 - 116,975; Full time

Job summary

Worldpay is seeking a SAP Technical Client Relations Account Manager to join our enterprise team in Atlanta, GA. You will serve as the primary contact for external clients and internal teams to resolve issues and respond to inquiries.

You will apply your SAP expertise (ECC/S4 HANA), operating systems knowledge, and networking basics to support research and resolution of problems. You will collaborate with product and engineering on changes to meet evolving customer needs, and share knowledge

Qualifications

• 5+ years in a similar SAP/technical client relations role.
• Experience with SAP ECC and/or S/4 HANA.
• Knowledge of Windows and Linux operating systems and networking concepts.
• Strong problem-solving and written/verbal communication skills.

Responsibilities

• Serve as primary contact for external clients and internal teams to resolve issues and respond to inquiries.
• Provide research and resolution support for problems and inquiries.
• Collaborate with product and engineering on requested product definition changes.
• Maintain knowledge of products, services and company policies; share knowledge through documentation and training.
• Support integration in SAP payment processing context and related SD, FI, CRM workflows.

Skills

SAP (ECC/S4 HANA)

Client relations

Technical support

Windows

Linux

Networking basics

Communication skills

Education

Bachelor's degree in business, computer science or related discipline

Tools

ABAP

Job description

Worldpay is seeking a SAP Technical Client Relations Account Manager to join our enterprise team in Atlanta, GA. You will serve as the primary contact for external clients and internal teams to resolve issues and respond to inquiries.

You will apply your SAP expertise (ECC/S4 HANA), operating systems knowledge, and networking basics to support research and resolution of problems. You will collaborate with product and engineering on changes to meet evolving customer needs, and share knowledge