Senior Gift Card Partnerships Manager

JP Morgan Chase; Wilmington (DE); Vor Ort; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

JP Morgan Chase is seeking a Gift Card Partnerships Associate to support partner relationships and deliver initiatives that improve customer choice, value, and experience. You will help manage partner performance, develop roadmap materials, and contribute to commercial discussions in a fast-paced environment.

The role involves day-to-day relationship management, market analysis, and cross-functional work with Program Management, Finance, Product, Marketing, Legal, Risk, and Operations to execute

Qualifikationen

• 3 years of experience in partnerships, account management, business development, strategy, commercial operations, loyalty, payments, e-commerce, or financial services.
• Ability to coordinate stakeholders and prepare for partner meetings.
• Strong analytical skills with the ability to translate data into clear insights and actions.
• Strong written and verbal communication skills, including structured updates and executive-ready materials.
• Bachelor's degree in Business, Finance, Marketing, or related field (or equivalent experience).

Aufgaben

• Support day-to-day relationship management with gift card partners across key customer passion areas
• Coordinate closely with vendor relationship managers to align on priorities, execution, and performance tracking
• Track partner performance versus targets and prepare clear analyses, insights, and action recommendations
• Support commercial term management by preparing negotiation materials and partner discussion points
• Conduct market, competitor, and portfolio analyses to inform partnership prioritization and strategy
• Maintain partnership roadmap inputs and develop materials for leadership reviews and planning discussions
• Partner with Program Management, Finance, Product, Marketing, and card teams to execute test-and-learn initiatives
• Help define success metrics, track results, and document learnings to improve future decisions
• Identify customer experience friction points and coordinate issue resolution with the right teams
• Support operational excellence through business reviews, deliverable tracking, action logs, and follow-ups

Kenntnisse

3 years of experience in partnerships,

Ausbildung

Bachelor's degree in Business, Finance, Marketing, or related field (or equivalent experience)

Jobbeschreibung

JP Morgan Chase is seeking a Gift Card Partnerships Associate to support partner relationships and deliver initiatives that improve customer choice, value, and experience. You will help manage partner performance, develop roadmap materials, and contribute to commercial discussions in a fast-paced environment.

The role involves day-to-day relationship management, market analysis, and cross-functional work with Program Management, Finance, Product, Marketing, Legal, Risk, and Operations to execute