Senior Gift Card Partnerships Strategist

JP Morgan Chase; Wilmington (DE); On-site; USD 90,000 - 130,000; Full time

Job summary

Chase seeks a Gift Card Partnerships Associate to support gift card partner relationships and drive initiatives to improve customer choice, value, and experience. The role spans performance management, commercial discussions, and roadmap materials in a fast-paced, matrixed environment.

Level (Associate or Senior Associate) is determined by experience. You will collaborate with Program Management, Finance, Product, Marketing, and card teams to execute test-and-learn initiatives and define success

Qualifications

• 3 years of experience in partnerships, account management, business development, strategy, or related fields.
• Ability to coordinate stakeholders and prepare for partner meetings.
• Comfort with program economics, incentives, pricing, or discounts.
• Strong analytical skills with data-to-insight ability.
• Ability to translate strategy into execution details and partner performance.
• Knowledge of contract terms, obligations, and deliverables with Legal/Risk.
• Strong organizational skills and attention to detail in a matrix environment.
• Excellent written and verbal communication, including executive-ready materials.
• Bachelor's degree in Business, Finance, Marketing, or related field (or equivalent).

Responsibilities

• Support day-to-day relationship management with gift card partners across key customer passion areas.
• Coordinate with vendor relationship managers to align priorities, execution, and performance tracking.
• Track partner performance vs targets and prepare analyses, insights, and recommendations.
• Support commercial term management by preparing negotiation materials and points.
• Conduct market, competitor, and portfolio analyses for prioritization and strategy.
• Maintain partnership roadmap inputs and develop materials for leadership reviews.
• Collaborate with Program Management, Finance, Product, Marketing, and card teams for test-and-learn initiatives.
• Define success metrics, track results, and document learnings for future decisions.
• Identify customer friction points and coordinate issue resolution with teams.
• Support operational excellence through reviews, deliverables tracking, and action logs.

Skills

Partnerships

Account management

Strategy

Analytical skills

Executive-ready materials

Cross-functional collaboration

Contract terms

Communication

Education

Bachelor's degree in Business, Finance, Marketing, or related field

Job description

Chase seeks a Gift Card Partnerships Associate to support gift card partner relationships and drive initiatives to improve customer choice, value, and experience. The role spans performance management, commercial discussions, and roadmap materials in a fast-paced, matrixed environment.

Level (Associate or Senior Associate) is determined by experience. You will collaborate with Program Management, Finance, Product, Marketing, and card teams to execute test-and-learn initiatives and define success