Product Manager: Partner Channels for Card Experiences

JP Morgan Chase; Wilmington (DE); On-site; USD 140,000 - 190,000; Full time

Job summary

JP Morgan Chase is seeking an experienced Product Manager in Partner Channels within the Partner Digital Channels team. You will own end-to-end product delivery to enhance credit card customer experiences on partner platforms, balancing customer needs, regulatory requirements, and technical feasibility.

You will lead cross-functional delivery, define roadmaps, write clear requirements, and collaborate with engineering/data analytics to enable API-driven, data-informed experiences across partner

Qualifications

• 8+ years of product management experience.
• 4+ years in credit cards, lending, payments, or consumer banking/fintech.
• Understanding of the credit card lifecycle and regulatory expectations.
• Ability to simplify complex processes and improve partner/customer experiences.
• Strong data-driven decision making and analytics experience.
• Technical fluency with APIs and event-driven architectures.
• Proven ability to lead through influence and communicate to senior stakeholders.

Responsibilities

• Define and drive a multi-year product vision, strategy, and roadmap.
• Lead end-to-end discovery and delivery from problem framing to launch.
• Write clear PRDs, user stories, and acceptance criteria.
• Partner with engineering and data analytics for API-based solutions.
• Modernize data sharing and journeys across partner channels.
• Assess upstream/downstream impacts for cohesive experiences.
• Support test planning to improve quality and reduce risk.
• Communicate progress, risks, and decisions to stakeholders.
• Collaborate with co-brand partners on integrations for B2B/B2C.
• Influence across risk, compliance, legal, marketing, and ops.
• Monitor KPIs and run experiments to improve product performance.

Skills

Product management

Credit cards

Regulatory compliance

Data analytics

APIs

Event-driven

Stakeholder communication

Job description

JP Morgan Chase is seeking an experienced Product Manager in Partner Channels within the Partner Digital Channels team. You will own end-to-end product delivery to enhance credit card customer experiences on partner platforms, balancing customer needs, regulatory requirements, and technical feasibility.

You will lead cross-functional delivery, define roadmaps, write clear requirements, and collaborate with engineering/data analytics to enable API-driven, data-informed experiences across partner