Senior General Liability Claims Adjuster (Multi-State)

Hippo Insurance; Austin (TX); Hybride; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Healthy benefits

Equity

Career growth

Flexible time off

Parental leave

Onsite snacks

Résumé du poste

Hippo Insurance in Austin/Dallas is seeking an experienced Senior General Liability Claims Adjuster II to manage a diverse caseload of bodily injury and property damage claims across multiple states.

The role requires strong liability investigation, coverage analysis, negotiation, and litigation management, with a track record of handling complex or litigated claims while maintaining exceptional service and trust with claimants and policyholders.

Qualifications

• 7+ years of general liability/commercial claims experience.
• Active multi-state adjuster licenses or ability to obtain quickly.
• Strong understanding of liability law across jurisdictions.
• Proven track record handling complex and/or litigated claims.
• Excellent negotiation, communication, and analytical skills.
• Bachelor’s degree preferred; equivalent industry experience considered.
• Experience with TPAs or self-insured programs preferred.

Responsabilités

• Investigate, evaluate, and resolve general liability claims across jurisdictions.
• Conduct coverage analysis applying policy terms and exclusions.
• Interview claimants, witnesses, insureds; gather statements.
• Coordinate with legal counsel and outside experts on litigated claims.
• Set case reserves per guidelines and state regulations.
• Negotiate settlements with claimants and attorneys.
• Manage files from first notice to resolution, including subrogation.
• Maintain accurate documentation in the claims system.
• Stay current on evolving state regulations and case law.
• Deliver empathetic, transparent service to claimants and partners.
• Provide timely status updates to all parties.

Connaissances

General liability experience

Licenses in multiple states

Negotiation skills

Communication skills

Analytical skills

Litigation coordination

Formation

Bachelor’s degree preferred

Outils

Claims software

Microsoft Office

Description du poste

Hippo Insurance in Austin/Dallas is seeking an experienced Senior General Liability Claims Adjuster II to manage a diverse caseload of bodily injury and property damage claims across multiple states.

The role requires strong liability investigation, coverage analysis, negotiation, and litigation management, with a track record of handling complex or litigated claims while maintaining exceptional service and trust with claimants and policyholders.