Senior Fundraising Operations Coordinator

American Cancer Society; Kansas City (KS); On-site; USD 33,000 - 37,000; Full time

Job summary

The American Cancer Society in Kansas City is seeking a fundraising and operations professional to support multi-million-dollar portfolios across individual, corporate, and event channels. You will help plan, coordinate logistics, manage relationships with participants, volunteers, sponsors, and vendors, and ensure high-quality customer experience and stewardship.

This role covers financial and administrative tasks, CRM data support, reporting to drive revenue growth, and acting as a subject

Qualifications

• Associate degree preferred or a combination of education and relevant work experience.
• Typically, 3+ years of event support, fundraising operations, or comparable administrative support; 5+ years for lead-level scope and mentoring responsibilities.

Responsibilities

• Provides fundraising and event execution support in partnership with event managers and development leadership to ensure best-in-class execution and achievement of revenue targets.
• Manages operational systems and workflow execution by implementing and maintaining organized task and reminder systems; proactively monitors deadlines and deliverables.
• Performs financial and administrative support activities including processing donations and payments, tracking expenses, supporting reclasses as needed, and ensuring work is completed in alignment with internal policies, procedures, and controls.
• Supports customer relationship management and constituent data needs by inputting and maintaining information in relevant platforms; generating reports and insights to support revenue performance, prospecting/engagement efforts, and team decision-making.
• Serves as a subject matter expert in tools, platforms, and/or fundraising programs (as assigned) by troubleshooting, providing guidance to staff, developing/correcting materials, and contributing to training, workgroups, or projects.
• Provides volunteer and leadership support including committee/board support, volunteer recruitment/communications, scheduling, recognition, and stewardship; may support executive volunteer engagement and other leadership-facing needs.

Skills

Customer service

Project coordination

Communication

Organization

Team collaboration

Education

Associate degree preferred

Tools

Salesforce/CRM

Microsoft Office

Microsoft Teams

Job description

The American Cancer Society in Kansas City is seeking a fundraising and operations professional to support multi-million-dollar portfolios across individual, corporate, and event channels. You will help plan, coordinate logistics, manage relationships with participants, volunteers, sponsors, and vendors, and ensure high-quality customer experience and stewardship.

This role covers financial and administrative tasks, CRM data support, reporting to drive revenue growth, and acting as a subject