Senior Functional Trainer with Security Clearance

MicroHealth LLC; Washington (District of Columbia); On-site; USD 75,000 - 105,000; Full time

Job summary

MicroHealth is seeking a Senior Functional Trainer to support our client in Washington, DC. On-Site support is REQUIRED with CONUS and OCONUS travel and an active SECRET clearance.

The role delivers user training on-site and remotely, coordinates training for various MED roles, and develops comprehensive training materials and plans for EHR systems. Shift work may be required and ongoing guidance will be provided to government personnel.

Qualifications

• Bachelor's degree in training and development, education, or instructional design.
• 4–6 years in industry as a trainer; an additional 4 years may substitute.
• Must possess exceptional interpersonal and strong oral/written communication skills.
• Strong analytical and problem-solving skills; excellent planning/time management.
• Proficient in computer technology and Microsoft Office applications.
• Active SECRET clearance required.

Responsibilities

• Provide on-site and remote user training for health IT systems.
• Lead train-the-trainer sessions and role-based training.
• Develop, deliver, and maintain a Training Plan for EHR rollout.
• Coordinate training with help desks and provide second-level support.
• Gather feedback after trainings to improve materials.

Skills

Training delivery

Public speaking

Interpersonal skills

Analytical thinking

Time management

MS Office proficiency

Health IT training

Education

Bachelor's degree in training and development, education, or instructional design

Tools

Microsoft Office

Job description

MicroHealth is seeking a Senior Functional Trainer to support our client in Washington, DC. On-Site support REQUIRED.

• CONUS and OCONUS Travel REQUIRED.
• Active Secret Clearance REQUIRED. Responsibilities: Provide worldwide support, perform training activities and provide guidance for health IT training tasks.

Provide user training, both on-site and remotely, for the purpose of maintaining user skills and educating users about system enhancements.

Provide train-the-super user training and organize training sessions specific to various roles in MED. Provide support for coordinating, developing, and delivering computer-related training to the health IT community.

Provide second level support and coordinate training with help desks.

Provide standards, services, and guidance on health IT related training programs that are designed to enable government agency personnel to use health IT, clinical and supporting business systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address health IT training needs.

Responsible for the development and maintenance of a Training Plan which provides a plan and associated materials for EHR training.

Responsible for obtaining feedback, regarding user satisfaction, after each training event to use to identify modifications to the training program and documentation.

The Plan Shall Include

• Recommended training strategy for the EHR rollout (e.g., initial user training,) and ongoing support (e.g., refresher training, new release training); and;
• Supporting training documentation including manuals and training materials specific to EHR system.

May require shift work

Qualifications

• Minimum Years Experience: 4
• Bachelor's degree in training and development, human resources, education, or instructional design; Prior experience of at least four to six years in industry as a trainer; An additional 4 years of relevant experience may be considered as a substitute.
• Must possess exceptional interpersonal skills and superior oral and written communication skills
• Strong analytical and problem-solving skills
• Excellent planning and time management skills
• Proficient in computer technology and Microsoft Office applications
• Strong ability to convey complex information in way that students understand Clearance: Must possess/maintain a minimum active SECRET clearance.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to with your request and contact information.

MicroHealth is an equal employment opportunity employer.

We do not discriminate against employees or qualified applicants for employment based on race, color, religion, gender, national origin, disability status, veteran or military status, genetic information, sexual orientation, or any other characteristic protected by law.