Senior Functional Trainer (On-site and Secret Clearance REQUIRED)

MicroHealth, LLC; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

MicroHealth is seeking a Senior Functional Trainer to support our client in Washington, DC. On-Site support is required, with CONUS and OCONUS travel expectations and active SECRET clearance.

Responsibilities include delivering health IT training, developing training plans, and coordinating with help desks. The role emphasizes user education, training program design, and ongoing improvement of training materials.

Qualifications

• Bachelor's degree in training and development, HR, education, or instructional design.
• 4–6 years of industry trainer experience; an additional 4 years may substitute.
• Exceptional interpersonal and superior oral and written communication skills.
• Strong analytical and problem-solving skills.
• Excellent planning and time management skills.
• Proficient in computer technology and Microsoft Office applications.
• Ability to convey complex information in an understandable way.

Responsibilities

• Provide worldwide training support and guidance for health IT training tasks.
• Deliver user training on-site and remotely to maintain skills and educate users about system enhancements.
• Conduct train-the-super-user sessions and organize role-based training for MED.
• Provide second-level training support and coordinate with help desks.
• Develop and maintain a Training Plan with materials for EHR training.
• Obtain post-training feedback to improve training programs and documentation.
• Shift work may be required.

Skills

Training delivery

Public speaking

Health IT training

User education

Education

Bachelor's degree in training and development, HR, education, or instructional design

Tools

MS Office

Job description

MicroHealth is seeking a Senior Functional Trainer to support our client in Washington, DC. On-Site support REQUIRED. CONUS and OCONUSTravelREQUIRED. Active Secret Clearance REQUIRED.

Responsibilities

• Provide worldwide support, perform training activities and provide guidance for health IT training tasks.
• Provide user training, both on-site and remotely, for the purpose of maintaining user skills and educating users about system enhancements.
• Provide train-the-super user training and organize training sessions specific to various roles in MED. Provide support for coordinating, developing, and delivering computer-related training to the health IT community.
• Provide second level support and coordinate training with help desks.
• Provide standards, services, and guidance on health IT related training programs that are designed to enable government agency personnel to use health IT, clinical and supporting business systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address health IT training needs.
• Responsible for the development and maintenance of a Training Plan which provides a plan and associated materials for EHR training.
• Responsible for obtaining feedback, regarding user satisfaction, after each training event to use to identify modifications to the training program and documentation.
  • The plan shall include:
    • (1) Recommended training strategy for the EHR rollout (e.g., initial user training,) and ongoing support (e.g., refresher training, new release training); and;
    • (2) Supporting training documentation including manuals and training materials specific to EHR system.
• May require shift work

Qualifications

• Minimum Years Experience: 4
• Bachelor's degree in training and development, human resources, education, or instructional design; Prior experience of at least four to six years in industry as a trainer; An additional 4 years of relevant experience may be considered asa substitute.
• Must possess exceptional interpersonal skills and superior oral and written communication skills
• Strong analytical and problem-solving skills
• Excellent planning and time management skills
• Proficient in computer technology and Microsoft Office applications
• Strong ability to convey complex information in way that students understand

Clearance

• Must possess/maintain a minimum active SECRET clearance.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to [e-mail] with your request and contact information.

MicroHealth is an equal employment opportunity employer. We do not discriminate against employees or qualified applicants for employment based on race, color, religion, gender, national origin, disability status, veteran or military status, genetic information, sexual orientation, or any other characteristic protected by law.